Charter Sales Specialist

Description

Work Location: Opa-Locka, FL (Onsite) 

Division/Department: Sales & Marketing 

Reports to: Director of Sales & Revenue

Full-time - Salaried Nonexempt

The Sales Specialist has the primary role of helping Craft grow its charter sales revenue through the strategic optimization of our fleet scheduling while providing competitive prices for requested trips and providing creative and effective solutions which align with customer and company needs. The ideal candidate will possess an outgoing personality, excellent negotiation skills and a high desire for selling and providing outstanding customer service.

In leu of a cover letter,  Along with your resume, send us a letter on how you think you can provide value to CRAFT in this position. 

Also, it is important to note that industry experience is not required. 

Essential Responsibilities:

•  Utilize the marketplace software that Craft uses to receive all inbound flight request and strategically optimize fleet scheduling. 
•  Prepare and issue quotes from requests received through brokers and other wholesale channels.
•  Review cost and revenue data to ensure that trips quoted and sold meet the fiscal guidelines set by the company.
•  Develop key customer relationships with brokers and clients. 
•  Work with peer team members and Director of Sales/Revenue to build and achieve department goals and performance targets.
•  Champion driving revenue growth through exploring and capitalizing on new market share and retail charter opportunities.
•  Work well with the Operations team for the resolution of client issues.
•  Take on additional projects and tasks as needed to support business growth and change.
•  Follow FAA guidelines for pilot duty, rest, and flight time requirements.
•  Provide exceptional customer service and interact with brokers, clients, and staff in a professional manner at all times. 
•  Complete tasks and projects with a sense of urgency, working independently and with peers to solve problems. 
•  Multi-task effectively, prioritize appropriately, and provide timely communication of project(s) status. 
•  Other duties and projects as assigned. 

Requirements

Education and/or Work Experience Requirements:

•  Minimum two (2) years of related sales experience 
•  Tenacious self-starter and eager to learn
•  Strong closing skills
•  Respond quickly, professionally, and accurately to all internal and external correspondence
•  Excellent interpersonal, verbal, and written communication skills
•  Proficient computer skills
•  Ability to forge trusted relationships with internal and external customers 
•  Highly detail oriented with excellent organizational skills
•  Ability to work a flexible schedule to fulfill shift/coverage requirements
•  Valid Driver’s License

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit, use hands to finger, handle or feel; and reach with hands and arms.