Check-In Administrator

Description

About the Company 

William S. Hein & Co., Inc. is a global leader in legal publishing, serving over 3,500 institutions across 150+ countries. Our flagship product, HeinOnline, is the largest image-based legal research database worldwide, hosting 100+ databases and 230+ million pages of content. We simplify and innovate legal research, empowering professionals and researchers through cutting-edge technology and a user-focused approach. 

Why Join Us? 

At Hein, we don’t just work; we thrive. Here’s what sets us apart: 

Compensation & Financial Benefits 

• Average 12–15% yearly employer contribution to your 401K/profit sharing plan – no employee contribution required, better than 99% of companies nationwide 
• Competitive salaries with opportunities for performance-based increases 

Health & Wellness Benefits 

• Comprehensive health coverage (up to 100% paid) 
• In-house chef offering breakfast, lunch, and dinner-to-go 
• Flexibility to work from home as needed to support your personal and professional well-being 
• Quiet room equipped with massage chairs for relaxation and recharge 
• Convenient access to scenic walking trails for outdoor breaks 
• Complimentary access to on-site gym featuring a Peloton and sauna 
• On-site resources for mental health support, nutrition counseling, and legal assistance 

Professional Growth 

• Access to professional development programs, workshops, and mentoring 
• Opportunities to take on impactful projects that elevate your skills and career 
• Average company tenure is 15 years 

Tech-Forward Environment 

• Join a team at the forefront of innovation, leveraging AI, advanced search algorithms, and data-driven development to transform research and simplify complex problems.  

Company Culture & Perks 

• Employee-driven initiatives like DE&I committees and events 
• Collaborative and innovative work environment powered by tools like Basecamp 
• A culture that values ideas, collaboration, and curiosity 

Your Role 

Schedule: 

• Full-time position, In-person 
• Monday-Friday, 7:30am to 4:00pm  

Responsibilities include, but are not limited to: 

• Add new titles to our internal database from library records and physical books 
• Keep title entries updated, including those borrowed from other libraries  
• Input bibliographic details accurately into our system 
• Record updates for journals, bar journals, and other recurring publications 
• Request digital files (PDFs and XML) from publishers, as needed 
• Communicate with external contacts regarding newly received periodicals 
• Follow up with publishers and vendors on missing or delayed materials 
• Maintain and monitor the weekly list of claimed items 
• Conduct audits to track missing or newly added titles for HeinOnline 
• Check copyright status for new titles entering production 
• Apply knowledge of U.S. and international copyright laws to ensure compliance 
• Open and sort incoming mail related to weekly updates and journal shipments 

Salary: 

• $20.55 to $21.55 per hour, depending on experience 

What You Bring 

We’re looking for candidates with the following skills, abilities, and interests: 

• Strong people skills and experience helping customers 
• Clear and constructive communicator 
• Well-organized and detail-oriented 
• Capable of making decisions and solving problems based on different situations 
• Manages time well and meets deadlines 
• Comfortable using Windows and Microsoft Office 
• Type at least 50 words per minute 

Education & Experience 

• Minimum:  
• High School Diploma or Equivalent  
• 1 year of working in an office setting 
• Preferred:  
• Associate’s degrees 
• Experience working in publishing or a library setting 

Diversity and Inclusion 

At William S. Hein & Co., Inc., we believe that diversity is what makes us stronger—in the workplace, and in the world. So, our mission is simple: to create an inclusive space where everyone feels valued and has an equal opportunity to succeed. If you have skills, passion, and a desire to make a difference, we want you on our team.  

Additionally, we understand that each person has unique needs, so let us know how we can best support you during the interview process and beyond. We are committed to ensuring that each member of our team has an equal opportunity to thrive within our organization.