Chicago Health & Benefits Office Business Leader

Summary of Role 

The Chicago Health & Benefits (H&B) OBL is a key member of the Midwest Region H&B leadership team. In this role, you will have ultimate accountability for the H&B business and team in the market: the role’s success metrics are tied to growing revenue and talent. This includes revenue growth, direct expense management, and profitability; colleague attraction, development and engagement; and client and colleague retention. The OBL is effectively the Growth Leader of the market, responsible for building and executing the growth plan to meet/exceed the expected results. The OBL will be responsible for building the WTW brand externally, and leading key new client pursuits

The role will report to the Health & Benefits Midwest Region Leader (RL).

The Role

• Build and execute the local market business strategy to achieve growth, retention, staffing, and profitability goals.
• Manage the local H&B new-business pipeline and sales opportunities in partnership with Producers, Senior Sellers, Lead Relationship Managers, Region Leaders, and Specialist Community Leaders
• Strengthen WTW’s brand through engagement in local events, hosting marketing events, and talent networking
• Develop strategies to retain and grow profitable client relationships, including cross-LOB opportunities
• Lead recruiting and talent management for the market and people-manage senior colleagues
• Develop the market talent pipeline and strategic staffing plans, including deployment, performance management, development, and appropriate leverage models
• Foster colleague engagement across the market
• Serve as a player-coach” by mentoring colleagues in business development and client management capabilities 
• Oversee the market’s operational effectiveness
• Maintain effective governance, controls, and compliance in support of corporate strategy and goals
• Champion market adherence to the H&B Excellence Model
• Partner with the Region Leader, Geography Leaders, and other OBLs to execute regional H&B priorities and initiatives
• Serve on the Regional H&B and local Geography leadership teams

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The Requirements

• Strong experience in leading and developing teams 

• Strong experience in developing and managing an active talent pipeline `

• Proven track record of individual success in generating new revenue with new or existing clients as they relate to health and benefits services

• Knowledge and expertise in health and benefits design and management

• Track record of success in managing and expanding client relationships

• Lead strategic efforts that define new opportunities for achieving competitive advantage

• Proven ability to establish relationships and work collaboratively with team members across the organization and at all levels, to effectively deliver on client needs across all market segments

• An executive presence with polished and well developed written and oral communication skills

• Interest and aptitude in keeping abreast of latest developments in health care and benefit trends and contributing to the development of new tools and approaches

• In-depth knowledge of the market, H&B NA capabilities, and broader WTW offerings 

• Results-oriented with ability to effectively manage to KPIs 

• Comfortable with change and uncertainty and able to work through ambiguity

• Excellent leadership, interpersonal, and communication skills. 

• Strong business acumen, strategic planning, organizational, and creative thinking skills

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation

The base salary compensation range being offered for this role is $220,000– $330,000 USD per year. This role is also eligible for an annual short-term incentive bonus.