Chick-fil-A Kitchen Team Leader

Chick-fil-A - Back of House Team Lead

Are you passionate about leading a team in a fast-paced, fun, and loving environment? Do you thrive in a dynamic and enthusiastic workplace?

Join Chick-fil-A and be part of a team where teamwork and leadership development are at the core.

As a Back of House Team Lead, you will have the opportunity to work in a positive, people-focused setting. You will learn valuable skills, enjoy a flexible schedule, and be part of a community that values your contribution.

Job Perks:

• Flexible schedule
• Advancement Opportunity
• Leadership Development
• Referral program
• Employee discount
• Paid training
• Mileage reimbursement
• Other benefits

Skills You Will Learn:

• Leadership development
• Team management
• Time management
• Customer service

Expectations Include:

Work flexible work schedules to support the restaurant’s operations and guest demands.

• Available to work a minimum of 30+ hours per week.

• Ability to open and close the restaurant while performing safe and secure audits.

• Hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies.

• Maintain a positive working relationship and treat all team members with respect while providing them

with direction and feedback.

• Lead, follow-up, and participate in daily/weekly/monthly/quarterly cleaning checklists.

• Ensure that team members monitor dining room, restroom, parking lot and overall facility cleanliness.

• Be a Food Safety Ambassador in your work center and on your team lead on duty shifts.

• Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks while immediately

correcting identified issues.

• Ensure that Team Members work at a pace to maintain the restaurant’s established speed of service

guidelines.

• Addresses guest issues that may arise using the HEARD model, consult with your respective director

regarding complex issues.

• Be receptive and accountable to feedback and coaching from your respective Director

Support the Catering Coordinator by facilitating the sequence of food preparation to ensure an on-time

delivery to the guest.

• Ensure regular deep cleaning maintenance /boil-outs are completed for designated kitchen equipment.

• Lead and support a LEAN kitchen model through the reduction/elimination of product waste.

• Create and maintain a clean and safe working environment by ensuring kitchen cleaning checklists are

completed immediately following day-part transitions.

• Partner with prep team member to ensure accurate weights and measures are utilized for all recipe items.

• Forecast daily prep items while ensuring to monitor/record prep waste on Saturday evening.

• Complete designated truck orders and submit credits weekly. (If applicable)

• Train, execute and follow-up on AHA system performance and metrics.

• Oversee the daily operations of the kitchen and provide direction to the kitchen team.

Location: Columbiana Centre 100 Columbiana Cir, Columbia, SC 29212, USA

Work schedule

• Weekend availability

Benefits

• Flexible schedule
• Paid time off
• Referral program
• Employee discount
• Paid training
• Mileage reimbursement
• Other