Chief Clinical Officer

Join Us in Transforming Lives Every Day

At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it’s an opportunity to make a profound impact on countless lives.

This is the career in medicine that you never knew existed. An exciting and rewarding profession in the field of organ and tissue donation, where you can truly save lives and make a difference every day.

Job Type: Full-time, Exempt.

Work Hours: Performs a forty-hour workweek and on-call as needed. Must be available evenings, holidays, and weekends as required. Work at any hour necessary to meet education needs of the community we serve, and to accommodate procurement operational needs.

Work Setting: In-person and Field Service Area

Location: Primarily the Azusa Transplant Recovery Center Corporate office, however, may be required travel to OneLegacy satellite offices, hospitals, transplant centers and other professional partners.  All OneLegacy buildings are non-smoking facilities.

Travel: Occasionally required to travel by personal auto or air to meeting sites and other locations.

Summary of Functions:

The Chief Clinical Officer (CCO) serves as a key member of the Executive Leadership Team and is the enterprise authority for clinical excellence, patient safety, regulatory integrity, and donation performance across Organ Operations, Tissue Operations, and Eye Bank Operations. The CCO provides strategic clinical oversight for the entire donation continuum from hospital development through referral, authorization, suitability evaluation, donor management, allocation, recovery, preservation, placement, and post-case review.

The CCO establishes and sustains a culture of excellence, safety, accountability, transparency, and continuous quality improvement. This role ensures that all clinical practices reflect current evidence-based standards and comply with CMS Conditions for Coverage, OPTN policies, AATB standards, EBAA requirements, FDA regulations, and applicable state laws.

Working collaboratively with Medical Directors, executive leadership, transplant programs, hospital partners, tissue processors, and regulatory agencies, the CCO ensures that OneLegacy consistently delivers high-quality, ethical, and compassionate donation services while maximizing the life-saving and life-enhancing impact of organ, eye, and tissue transplantation.

Duties & Responsibilities:

Essential Job Functions:

Organ Clinical Operations:

1. Provides executive clinical oversight of donor referral response, evaluation, authorization support, donor management, allocation practices, organ recovery, and preservation protocols.


2. Establishes standardized, evidence-based donor management pathways to optimize organ function and maximize transplantation outcomes.


3. Leads performance review of key metrics including donor conversion rates, organs transplanted per donor, allocation timeliness, and recovery quality indicators.


4. Oversees multidisciplinary clinical case reviews, quality event investigations, third-party complaints, and system-level corrective action plans.


5. Partners with Medical Directors, hospital critical care leaders, and transplant professionals to promote evidence-based donor management and clinical collaboration.


6. Integrates research, innovation, and emerging best practices into clinical protocols.


7. Drives innovation, research integration, and advancement of clinical best practices to strengthen donation outcomes.

Tissue Clinical Operations

1. Provides executive clinical oversight of tissue donor screening, authorization practices, recovery techniques, and allocation to professional partners.


2. Ensures compliance with FDA regulations, AATB standards, state licensure requirements, and internal clinical policies.


3. Develops culture of Quality through support in adverse event review, recall management, and quality investigations.


4. Maintains executive-level partnerships with tissue processors to ensure high-quality recovery, low discard rates, and exceptional documentation standards.


5. Monitors tissue recovery performance metrics, consent effectiveness, and case file completion timeliness.


6. Promotes ongoing competency validation and professional development for tissue recovery personnel.

Eye Bank Clinical Operations

1. Provides executive oversight of corneal recovery, tissue processing, preservation techniques, and surgeon distribution processes.


2. Ensures compliance with EBAA accreditation standards and federal and state regulations.


3. Monitors key performance indicators including Death-to-Preservation and Death-to-Release intervals.


4. Oversees competency assessments and clinical validation for ocular recovery and laboratory staff.


5. Leads initiatives to enhance ocular tissue quality and patient safety outcomes.

Quality Assurance & Patient Safety

1. Leads enterprise-wide clinical quality and patient safety strategy across Organ, Tissue, and Eye Operations.


2. Oversees dashboard development and KPI monitoring to ensure transparency, accountability, and sustained regulatory performance.


3. Ensures readiness for CMS surveys, regulatory inspections, and external audits.


4. Promotes a culture focused on patient safety, system improvement, ethical accountability, and risk mitigation.


5. Ensures accuracy, completeness, and integrity of donor medical records and regulatory documentation.

Clinical education, Workforce Competency & Licensure Governance

1. Provides enterprise governance over clinical education, workforce competency, and licensure oversight across Organ, Tissue, and Eye Operations, ensuring a highly proficient and legally authorized clinical workforce.


2. Establishes and maintains systems that ensure all employed and contracted clinical personnel are appropriately licensed, certified, and practicing within the scope of their credentials, with continuous oversight of compliance.


3. Oversees enterprise credentialing and competency validation frameworks designed to mitigate regulatory risk, protect patient safety, and sustain clinical excellence.


4. Aligns clinical education strategy with CMS Conditions for Coverage, accreditation standards, patient safety priorities, and organizational performance objectives.


5. Provides executive and Board-level reporting on workforce competency, licensure compliance, and clinical education effectiveness, ensuring audit readiness and sustained regulatory integrity.

Clinical Leadership & Administration

1. Leads strategic clinical planning aligned with organizational mission and performance objectives.


2. Develops and manages annual clinical operating and capital budgets in partnership with Finance.


3. Oversees recruitment, succession planning, leadership development, and performance management of clinical leaders.


4. Promotes interdisciplinary collaboration across departments to strengthen enterprise clinical integration.


5. Represents OneLegacy nationally in professional organizations including AOPO, OPTN, AATB, and EBAA.


6. Acts as a staff resource for problem solving and administrative questions related to tissue and organ procurement efforts.


7. Participates in executive-level Administrator-on-Call rotation and crisis response.


8. Backs up 24-hour call responsibility to ensure efficient operation of donation activities.


9. Shares best practices with entire procurement operations teams to ensure recovery is as effective as possible and to maintain the very highest quality standards.


10. Receives and reviews feedback on donors and donor process to improve quality of the process as warranted.


11. Participates in special events such as national Organ and Tissue Donor Awareness Month, and other community events or public education activities as needed.


12. Serves as a liaison to the media if needed on issues related to procurement operations locally or nationally.


13. Attends staff meetings, training programs and/or in-services meetings and other domestic and international conferences, as deemed necessary by the CEO.


14. Supports the organization’s Standards of Professional Conduct as outlined in OneLegacy Policies, and the mission, vision and values of OneLegacy.


15. Performs other duties as assigned.

Physical Environment/Working Conditions:

Location: Primarily the Azusa Transplant Recovery Center Corporate office, however, may be required travel to OneLegacy satellite offices, hospitals, transplant centers and other professional partners.  All OneLegacy buildings are non-smoking facilities.
Travel: Occasionally required to travel by personal auto or air to meeting sites and other locations
Work Hours: Performs a forty-hour workweek and on-call as needed. Must be available evenings, holidays, and weekends as required.
Work at any hour necessary to meet education needs of the community we serve, and to accommodate procurement operational needs.

Job Qualifications and Requirements:

Education: Minimum requirements: Four year degree in a health-related field or equivalent professional experience required.

Experience: Minimum requirements:
Fifteen (15) years of relevant healthcare experience with:
• Ten (10) years of experience at an organ/tissue procurement organization; and
• Five (5) years experience managing organ procurement staff and leaders, including procurement and recovery coordinators.
Recommended Experience
Experience working in a hospital.
Experience working in a transplant center.

Skills & Abilities: Proven management experience and good interpersonal skills required. Strong communication and organizational skills, necessary
Record of accomplishment in effective public speaking and presentation in a medical academic environment required.
Knowledge of computer system design, helpful.
Experience with a call center, desirable.

Certification
& License: Advanced Clinical license (RN, NP, PA, DO, MD) strongly preferred. OneLegacy requires employees to maintain a current California driver’s license and current vehicle insurance based on California minimum insurance coverage standards.

Salary Range: $500,000

• Annual Auto Allowance of $12k

The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Benefits

• Medical/Dental/Vision Plans –Employer pays 90% of premium cost for employee 


• 19 days of PTO


• 2 Floating Holidays


• 10 Holidays


• Life Insurance


• Supplemental Life Insurance


• Wellness Plans


• Employee Assistance Program


• Pet Insurance


• Gym Onsite


• Mileage Reimbursement to applicable positions


• Tuition Reimbursement


• Employee Referral Program


• 403b Retirement Plan with an annual discretionary 8% Employer contribution


• School Loan Forgiveness