We are willing to consider applicants from anywhere within the US. This role requires regular travel to our facilities in Rhode Island, Iowa and Utah.
The Chief Commercial Officer (CCO) is a senior executive responsible for the company’s overall commercial strategy, revenue generation, and market expansion. This role owns the end‑to‑end go‑to‑market engine, integrating Sales, Marketing, Category Management, Sales Operations, and Customer Service to drive profitable growth and long‑term brand value.
As a member of the executive leadership team, the CCO ensures alignment between market strategy, customer execution, and enterprise objectives while building scalable commercial capabilities to support growth across retail, food service, and emerging channels.
Duties/Responsibilities:
Commercial Strategy & Revenue Leadership
- Own enterprise revenue performance, growth strategy, and commercial execution across all channels.
- Develop and execute long‑term commercial strategies aligned with company objectives and financial targets.
- Lead pricing, trade strategy, channel prioritization, and portfolio optimization.
- Identify new market, channel, and customer growth opportunities.
Sales Leadership
- Lead national and regional sales organizations, including directors, managers, and account teams.
- Establish clear sales strategies, targets, forecasts, and performance metrics.
- Drive disciplined pipeline management, forecasting accuracy, and CRM adoption.
- Build and maintain executive‑level relationships with key customers, brokers, and strategic partners.
Marketing & Brand Leadership
- Oversee marketing strategy, brand positioning, and integrated marketing execution.
- Ensure alignment between brand strategy, sales priorities, and customer programs.
- Guide product launches, trade marketing, promotions, and customer activation strategies.
- Own the marketing budget and ensure ROI accountability across initiatives.
Category, Insights & Commercial Analytics
- Leverage category management, consumer insights, and analytics to inform strategy and selling narratives.
- Ensure data‑driven decision‑making across pricing, promotions, innovation, and portfolio management.
- Align insights, forecasting assumptions, and customer strategies with Integrated Planning & Execution.
Sales Operations & Customer Experience
- Oversee sales operations, customer service, and commercial process design.
- Ensure order‑to‑cash execution, service levels, and customer satisfaction align with commercial commitments.
- Standardize tools, reporting, governance, and performance management across the commercial organization.
Cross‑Functional & Executive Partnership
- Partner closely with Operations, Integrated Planning, Finance, and Product teams to ensure executable commercial commitments.
- Serve as a key contributor to enterprise strategy, S&OP alignment, and executive decision‑making.
- Build scalable commercial systems, teams, and governance to support growth and complexity.
Required Skills/Abilities:
- Proven executive leadership in commercial, sales, or go‑to‑market roles.
- Strong strategic, financial, and analytical capabilities.
- Deep understanding of sales, marketing, customer strategy, and revenue management.
- Exceptional executive‑level communication, negotiation, and stakeholder management skills.
- Ability to lead complex, cross‑functional organizations and drive alignment without silos.
Education and Experience:
- Bachelor’s degree in Business, Marketing, or related field required.
- MBA or advanced degree preferred.
- 12+ years of progressive leadership experience in sales, marketing, or commercial roles.
- Prior executive‑level commercial leadership experience strongly preferred.
- Food manufacturing, CPG, or omni‑channel experience preferred.
Working Conditions:
- Office and travel‑based role with regular customer and internal leadership engagement.
- Travel as required to support key accounts, teams, and strategic initiatives.
- Flexible hours may be required to support business priorities.
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