Chief Executive Officer

Responsibilities:         Lead and direct COMC's activities through effective implementation of Board policies and organizational goals and objectives.  Provide appropriate type and mix of health care programs and services to meet the needs of communities served.  Provide information and guidance to the Board of Directors for effective decision making.  Promote the image of COMC and actively engage in community affairs as appropriate.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Serves as staff to the governing board and responsible for developing and implementing the clinic’s mission and strategic plan


• Provides leadership in developing, planning and implementing the clinic’s business plans with the Board of Directors


• Informs board about current trends, problems and medical activities to facilitate policy-making


• Establishes, secures approval and oversees clinic operating policies and procedures


• Participates in and coordinates the selection and training of new board members


• Coordinates with the board, medical staff and other clinic personnel the monitoring of medical activities to ensure the fulfillment of the community’s needs for quality health care


• Oversees efforts of medical and administrative staff in the recruitment, development, and performance evaluation of employees


• Oversees the business and financial affairs of the clinic and fiscal management including accounting, budgeting, internal controls and timely reporting


• Delegates’ authority and responsibility to management team members. Conducts frequent meetings with management team members. Develops improved management techniques and practices


• Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care


• Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies. Continually monitors operations, programs, physical properties.  Initiates appropriate changes


• Encourages clinic integration within the community through effective communication. Responsible for strong public relations and marketing programs


• Represents the clinic in its relationships with other health organizations, government agencies, and third party payors


• Serves as liaison and channel of communication between the board and its committees, the medical and administrative staff


• Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere


• Maintains professional affiliations and enhances professional development to keep current in the latest health care trends and developments


• Maintains strictest confidentiality


• Pursues a continuing program of formal and informal education in health care administration and management. Ensures staff receives adequate and appropriate continuing education

Qualifications Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge of the

• Principles and practices of health planning and management sufficient to direct and oversee clinic operations


• Purposes, organization and policies of the community’s health systems sufficient to interact with other health care providers


• Principles and practices of employee development sufficient to ensure organizational productivity.


• Relevant computer programs and applications used by COMC


• FQHC rules and regulations, including reporting requirements

Skill in

• Exercising a high degree of initiative, judgment, discretion and decision-making to achieve clinic’s mission


• Analyzing situations accurately and taking effective action


• Establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients and the public


• Organizing work, delegating and achieving goals and objectives


• Exercising judgment and discretion in developing, applying, interpreting and coordinating departmental policies and procedures

Ability to

• Assume responsibility and exercise authority over physician, clinic and administrative staff


• Manage change and direct the problem-solving process


• Establish and maintain quality control standards


• Organize and integrate organizational priorities and deadlines


• Analyze and prepare comprehensive reports


• Communicate and collaborate with staff, government officials and the public

Education and/or experience:  A minimum of a Bachelor’s degree required.  Master’s degree and demonstrated continuing professional education preferred.  Minimum of 8 years of executive level experience and 8 years of experience in the administration of an FQHC clinic. Advocacy and public policy experience helpful.

Language Skills:  Ability to read, analyze, and interpret common financial reports and legal documents.  Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication and ability to effectively present information to public groups, and Board of Directors.

Mathematical Skills:  Ability to work with all accounting concepts.

Reasoning Ability:  Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Skills and Abilities:  Work experience required in the following areas:  health care operations, working with various constituencies such as government, foundations, community groups; effective teambuilding; information management; resource development and financial management.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This includes moderate physical effort consisting of occasionally lifting or moving over 35 pounds of weight.

Travel Requirement: To fulfill the responsibility of the position travel to all COMC locations will be required.  Employee should have valid Missouri driver’s license. Overnight travel may also be required in specific incidences of training, conferences, etc.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Knowledge of, and compliance with, HIPAA and 340B regulations is required. Confidentiality of patient and employee information is mandatory.

The noise level in the work environment is usually moderate.

Hours are flexible with increased hours for weekends and evenings during special events.