Chief Financial Officer

Come join our team and become part of what the Boston Globe has recognized as one of the Top 100 Women-Led Businesses in Massachusetts 2018 - 2025! 

Saving lives through organ and tissue donation is the mission uniting our employees and drives the work we do. 

New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 55 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With approximately $150M in operating revenues, NEDS employs nearly 400 clinical and non-clinical staff members throughout New England and across the country.

Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve.

Discover an exceptional opportunity to serve as the Chief Financial Officer (CFO) for one of the nation’s largest and most respected Organ Procurement Organizations. As a key member of a high‑performing executive leadership team, the CFO plays a critical role in advancing the mission of saving and healing lives through organ and tissue donation. This position is ideal for a strategic, purpose‑driven financial leader seeking to make a meaningful impact while gaining national visibility within the donation and transplant community.

The Chief Financial Officer is responsible to provide a continuously sound financial structure for New England Donor Services, Inc. (NEDS) and New England Organ Bank, Inc. ("NEOB") through leadership and direction of organizational financial objectives, policies, programs and practices that support the mission of NEDS in serving the Organ Procurement Organizations and operating a tissue recovery agency. The Chief Financial Officer will serve as the Chief Financial Officer of NEDS and its wholly owned subsidiary, NEOB, serving as a strategic partner and trusted steward of organizational resources. 

The ideal candidate brings deep financial expertise in healthcare, preferably with Organ Procurement Organization and nonprofit experience, exceptional leadership capabilities, and a commitment to operational excellence. 

If you are an accomplished financial leader driven by purpose and ready to make a meaningful impact, we encourage you to consider this opportunity. Currently headquartered in Waltham, MA, NEDS is scheduled to relocate to Marlborough, MA in 2028.

Responsibilities

Strategic Objectives and Planning:

• Serves as a member of the executive team to provide strategic direction in the achievement of business goals and objectives and promote integration between functions/departments.
• Provides input to the CEO regarding vision, strategy and policies.
• Conducts financial analyses, forecasting, and modeling to provide information for strategic/executive level decision making.
• Represents NEDS and NEOB by serving as an active contributor to national industry groups (such as the Finance Council of AOPO).
• Directs and coordinates the annual budgeting process for NEDS to assure financial resources are available to support strategic planning initiatives for NEDS and NEOB.
• Works closely with management to determine the financial implications of the strategic plan, including identification of assumptions and modeling.
• Prepares and presents the final budget to the Audit and Finance Committee and Board of Directors of NEDS and NEOB for approval.
• Monitors financial execution of the strategic plan, evaluating actual performance against budget throughout the fiscal year.

Financial Operations:

• Provides leadership and oversight of financial operations to ensure timely, accurate resources management and strong customer and employee satisfaction.
• Monitors investment performance and cash flow management.
• Assures implementation of and compliance with appropriate internal controls, GAAP and NEDS’ and NEOB’s policies and procedures.
• Oversees the development of monthly financial reporting to provide timely and accurate information for executive decision-making.
• Analyzes and applies Medicare cost reimbursement allocation methodologies to monthly financial results.
• Regularly communicates financial results to executive leadership, the audit/finance committee of the Board, and the Board of Trustees.

Year-End Review:

• Directs and coordinates the annual year-end review and audit process to assure compliance with federal and state requirements and assure the integrity of NEDS’s financial systems.
• Serves as a liaison with external auditors and oversees the collection of data/materials requested by external auditors.
• Works with external auditors to coordinate final required filings (such as audited financial statements and tax returns).
• Responsible for the preparation and filing of the OPO Medicare cost reports.
• Presents findings to the audit/finance committee and Board of Trustees of NEDS and NEOB.

Supervision and Training:

• Communicates and models organizational vision and values to foster a forward-looking, innovative, and improvement-focused culture.
• Provides direct supervision and support to the Director of Finance, who manages the Finance team.
• Conducts monthly rounding meetings, ongoing performance feedback, goal setting and performance metrics, professional development, performance improvement plans and disciplinary processes as needed.
• Manages the selection, training, development, and performance of assigned staff, identifying growth opportunities to support strong performance and professional development.

Collaboration/Liaison:

• Serves as Plan Administrator for the NEDS Retirement Plan and member of the Retirement Plan Committee.
• Serves as liaison to plan consultants, plan vendors and external auditors.
• Works with external auditors to coordinate final required filings (such as 5500 and Summary Annual Report).

• Knowledge of accounting theory including processes to categorize financial information and transactions according to generally accepted accounting principles, tax, and other reporting needs.
• Knowledge of Medicare cost reporting.
• Knowledge of the functions and activities of a non-profit Board of Trustees; knowledge of information that must be shared with the Board to satisfy fiduciary responsibilities.
• Knowledge of cash management and investments including cash flow and its timing; ability to plan for and use funds to maximize financial resources of the organization.
• Knowledge of current and planned variables that influence the financial health and budget of the organization; ability to establish an organization-wide budget, which reflects planned operations in financial terms for a given period.
• Knowledge of and skill in using personal computers and related software, including proprietary accounting and payroll software programs.
• Skill in providing organizational leadership by modeling and guiding others in a direction that is consistent with mission and goals; ability to serve as a role model for a culture of ethical behavior.
• Skill in strategic planning, including the ability to formalize a long-range plan to define organizational goals; ability to assess internal and external factors which have an impact on success.
• Skill in conducting financial analyses by evaluating the organization’s financial position and operating performance; ability to apply information to organizational decision making.
• Skill in establishing and maintaining positive relationships with Board members and outside parties (such as regulators, suppliers and vendors).
• Skill of dealing with diverse business problems, issues and opportunities in which many problems exist simultaneously, the problems compete for immediate attention, and the issues are interrelated.
• Skill of preparing complex written materials including presentations, reports, and correspondence to meet purpose and audience.
• Skill in problem solving including the ability to identify and appropriately evaluate alternatives.
• Ability to make effective decisions and execute a course of action considering appropriate variables.
• Ability to analyze and interpret related regulatory information, determine its potential impact to the organization, and take appropriate action.

Education & Experience

• Bachelor’s degree in accounting.
• 8-10 years progressive financial management experience in the healthcare industry.
• Financial healthcare experience in Organ Procurement Organization, Transplantation Center, non-profit organizations or hospitals preferred.
• Experience working with Centers for Medicare & Medicaid Services (CMS) and Medicare preferred.
• Knowledge of Great Plains Dynamics, Business Central 365, and ADP preferred

Certificates, Licenses, Registrations

• Certified Public Accountant designation strongly preferred.

HIRING ALERT: NEDS continues to take precautions to protect our community, staff and partners from COVID-19. In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19.

When you join New England Donor Services you can expect competitive salaries and a great benefit package. Benefits include a generous paid time off program, BCBS Health and Dental Insurance,Healthcare Reimbursement Account, 2x Annual Salary Life Insurance, Pet Insurance, Flexible Spending Account, Short-Term and Long-Term Disability Coverage, 403b Retirement Contribution, Tuition Reimbursement, Employee Assistance Program and Discounts through Working Advantage.

New England Donor Services is an equal opportunity employer and welcomes candidates from all backgrounds to apply to meet the needs of the communities we serve. 

Hear from some of our employees at www.neds.org/careers.