Chief Lending Officer

Role

Proposes, initiates, and oversees all loan programs provided by the credit union. Ensures compliance of all organizational policy and regulatory requirements and administers them to minimize risk to the organization. Is ultimately responsible for the lending goals being set and achieved. Develops and oversees implementation of loan policies, products, and strategies.

Major Duties and Responsibilities

Directly responsible for achieving the annual loan growth goals assigned by senior management for the lending group.

Manages direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules. Appraises performance and provide recommendations for staff compensation, promotion, and termination, as appropriate. Determines personnel requirements and establishes work schedules.

Makes recommendations for changes or additions to loan programs, processes or services which offer expanded benefits to customers. Implements approved loan products and processes. Has responsibility for administration of Loan Agent programs, negotiations of Loan Agents contracts and obtaining approval of such contracts.

Directs the development and implementation of an annual budget for the various lending departments of the company assuring that information submitted accurately reflects projected revenue and expenses and is documented in a manner that supports a meaningful monthly variance review and analysis. Contributes to the overall profitability of the credit union; implements costs controls, income generation, and marketing efforts; monitors expenses to ensure compliance with budget.

Maintains and reviews monthly statistics and reports to evaluate accuracy and timeliness of lending process and the quality of loan decisions made by underwriters.

Manages collection efforts and evaluate requests for workouts of loan problems through personal interaction with customers or staff representatives to devise solutions which encourage continued payment of loans and assess the options available to the customer from a variety of loan products or approaches and thereby expand the customer’s usage of the financial institution.

Promotes all aspects of any department project and allocates financial and talent resources appropriately. Is responsible for supervision of all lending operations.

Reviews loan documentation to ensure that it accurately describes loan products and remains in compliance with lending regulations. Originates loan policy and underwriting guidelines, subject to final approval, and communicates such to all personnel involved in loan origination and persons authorized to approve loans. Updates policy, procedure, and operating manuals as needed.

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Serves as the Bank’s CRA Officer and assures compliance with all of CRA policies and procedures.

Knowledge and Skills

Has experience interpreting lending policies and procedures, including State and Federal lending regulations as well as underwriting guidelines. Is an experienced negotiator. Has experience originating loan policies. Advanced experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas. Mastered knowledge of commercial, construction, real estate and consumer loan processing and loan operations.

Education/Certifications/Licenses

A college degree

Interpersonal Skills

Is able to evaluate and train others

Other Skills

Has a working knowledge of loan purchase agreements and secondary market loan programs

ADA Requirements

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Competent in advanced math skills; calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs. Must be able to spell accurately and possess computer skills to develop spreadsheets and run accounting software. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.