Operations Manager / Chief of Staff

About the Role We're seeking an experienced operations professional to serve as our Operations Manager and Chief of Staff. This role combines strategic planning, operational excellence, and executive support to drive organizational efficiency and growth.

Key Responsibilities

Strategic Operations

• Develop and implement operational strategies, policies, and procedures across all departments

• Lead cross-functional initiatives and ensure seamless execution of company-wide projects

• Analyze business processes and identify opportunities for improvement and cost reduction

• Create and maintain operational dashboards and KPI tracking systems

Executive Support & Chief of Staff Duties

• Serve as strategic partner to the leadership team on key business decisions and initiatives

• Manage executive calendar, prepare briefing materials, and coordinate high-level meetings

• Act as liaison between leadership and other departments, ensuring clear communication

• Represent the leadership in meetings and communications when appropriate

Project Management

• Oversee strategic projects from conception to completion

• Coordinate resources across departments to meet project deadlines and objectives

• Establish project management standards and methodologies

• Monitor project budgets and timelines

Team Leadership

• Manage direct reports and coordinate with department heads

• Foster collaboration between teams and resolve cross-departmental issues

• Develop operational staff and identify training opportunities

Requirements

• Bachelor's degree required; MBA preferred

• 2+ years of operations management or chief of staff experience

• Proven track record of process improvement and operational efficiency

• Strong analytical skills with experience in data analysis and reporting

• Excellent written and verbal communication skills

• Proficiency in project management tools and business software

• Experience working directly with C-level executives

• Ability to handle confidential information with discretion

What We Offer

• Competitive salary and benefits package

• Opportunity to directly impact company strategy and growth

• Professional development opportunities

• [Add specific benefits, equity, PTO, etc.]

To Apply Submit resume and cover letter detailing your operations experience and why you're interested in this dual role.