Chief of Staff

Join the Fun at Arrow International!

Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we’re growing fast!

We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off including a bonus week every July!

If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be.

We are seeking a Chief of Staff — a highly motivated, adaptable, and trusted business partner to work side-by-side with our COO. This individual will serve as a critical extension of the COO, ensuring that strategic priorities are executed, operations run smoothly, and confidential information is managed with the utmost discretion.

Key Responsibilities

• Trusted Advisor: Serve as a high-level business partner and confidant to the COO, offering insight, support, and professional judgment.
• Meeting Leadership: Be present in all COO meetings, taking detailed notes, capturing action items, and ensuring timely follow-up with stakeholders.
• Proxy & Representation: Represent the COO in meetings when needed, draft and respond to emails, and manage communications on their behalf.
• Confidential Communication: Handle highly sensitive information with professionalism and discretion.
• Operational & Administrative Support: Oversee scheduling, travel, calendar coordination, and meeting setup (including technology and logistics).
• Execution & Accountability: Track strategic initiatives and ensure follow-through on deliverables and commitments.
• Leadership Development: Build and lead a small support team over time to expand executive operations capacity.
• Board Engagement: Assist in preparation for, and eventually participate in, Board of Directors meetings.
• Efficiency & Focus: Manage front-end communications and coordination so the COO can concentrate on strategic priorities.

• Bachelor’s degree required; Master’s degree in Business, Communications, or related field strongly preferred.
• 8+ years of experience supporting senior executives (C-suite or VP level) in high-growth or private equity–backed environments.
• Proven success as a Chief of Staff, Executive Advisor, or similar high-trust partner role.
• Exceptional written and verbal communication skills, with the ability to draft, edit, and present at an executive level.
• Highly adaptable, proactive, and comfortable operating in a fast-paced environment with shifting priorities.
• Strong organizational and project management skills with meticulous attention to detail.
• Demonstrated ability to manage confidential matters with discretion and build trust quickly.
• Executive presence and ability to influence stakeholders across all levels of the business.

Diversity and Inclusion Statement

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability—except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at [email protected].