Chief of Staff

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The School of Continuing Studies (SCS) seeks to foster a collaborative, innovative, and student-first culture shaped by Georgetown's Jesuit heritage and values. SCS endeavors to be a center of innovation and growth within the University by introducing academic programs that respond to emerging and evolving needs in the economy and society. When you join our team at SCS, you become part of a thriving ecosystem of staff and faculty committed to inspiring students to seek something greater in their lives and careers.

Reporting to the Dean, the Chief of Staff is a key executive leader responsible for driving strategic initiatives, providing school-level operational support, and advancing staff, student and alumni engagement across SCS. Serving as a vital operational liaison within existing University and School structures, the Chief of Staff provides strategic project management, analytical support, and executive decision support to ensure cross-departmental alignment with institutional goals. This role leads efforts to cultivate an inclusive school culture through targeted training, fosters staff development initiatives, oversees student career development services, and leads alumni advancement strategies. Additionally, the Chief of Staff directs high-profile, school-wide events, including Commencement, and directly supervises, coaches, and mentors staff within the Dean’s Office to promote professional growth and continuous operational improvement.

S/he acts as a liaison to the University President and Provost Offices, Office of Public Affairs, and to the SCS faculty governance committee, among others. The Chief of Staff works with the Dean to address student, faculty and staff issues. This person represents the Dean in selected internal and external interactions with faculty, staff, students, alumni, senior University administrators as well as government and community leaders. S/he monitors linkages with Deans and other senior administrative officers to ensure responsiveness.

Additional duties, include but are not limited to:

• Strategic Project Management & Operations
• School Culture & Staff Development
• Executive Strategy, Decision Support & Data Analytics
• Events Management
• Alumni Services & Advancement
• Student Career Development Services Support

Work Interactions

• President's Office
• Provost Office
• SCS Faculty Directors and GU Faculty - collaborate with SCS Faculty Directors and Faculty from across Georgetown on curricular and academic program initiatives.
• SCS Senior Associate Deans & Associate Deans
• SCS Dean's Cabinet - work closely with the office of Enrollment Management, Academic Affairs and Compliance, Marketing, Finance, Digital/Technology
• Georgetown University Departments - regular meetings with offices around Georgetown to talk about work being done at SCS, find ways to involve those departments in the work of SCS, and create a better awareness of the role that SCS has within the University (i.e. Registrar, Student Accounts, Student Affairs, etc.)
• Human Resources
• General Counsel
• SCS Student Body - handle all escalated student issues, ranging from threat assessment cases to engagement of students with the Dean's Office, etc.
• SCS Adjunct Faculty - work closely with the Vice Dean Faculty and SCS CFO on all escalated faculty issues

This position reports to the Dean of the School of Continuing Students. Reporting directly to this position is the Deputy Chief of Staff and the Associate Director of Events.

Requirements and Qualifications

• Master's degree.
• Minimum of 5 years of management experience in a complex environment is required.
• Exceptional interpersonal skills and strong managerial ability. Ability to interact and influence at the most senior levels of an organization and to work collaboratively across functions, levels and departments toward shared objectives.
• Significant experience working with academic programs and faculty.
• Strong writing and communication skills, including comfort with public presentations to a wide range of audiences.
• Ability to research a diverse array of topics and distill the key messages in preparation for presentations about the School of Continuing Studies.
• Ability to work cooperatively and strategically in a team environment with all levels of professional, technical and administrative staff and to integrate resources on a timely and organized basis.
• Sound management skills, ability to think strategically while balancing several complex agendas.
• Established skills in planning and managing multiple, diverse and organizational needs.
• Demonstrated expertise in a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.
• Commitment to the mission of the School of Continuing Studies, and the vision of Dean.
• A sense of humor, and a desire to work with a variety of people in expanding the work of the SCS.
• Fluency in all Microsoft office products, google suite, zoom, and use of the internet and web required.
• Quick learner around various software systems, including Cognos, Workday, Salesforce, and other key enrollment systems.
• Possess character that combines human compatibility, integrity, the highest standards of ethics, and the determination to be an effective team member. The person in this position must have outstanding oral and written communication skills, strong organizational and interpersonal skills, careful judgment and discretion with respect to strategic, confidential, and sensitive material, flexibility and ability to prioritize tasks.

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.