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Chief Operating Officer

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Job Description - Chief Operating Officer



Full-time


Description

  

ABOUT OUR FIRM

Tucker Arensberg, P.C., is a mid-sized, full-service law firm that has been ranked among the Best Law Firms in the country, according to the Best Lawyers® “Best Law Firms” 2024 rankings. With 85+ attorneys and affiliates in Pittsburgh, Harrisburg, New York City, Cleveland, Beaver, Pennsylvania, and the San Francisco Bay area, the firm has served the needs of businesses and individuals since 1900. In every engagement we undertake, we are driven as advocates, counselors, and partners to help our clients through whatever legal issues they may face. To learn more about us, please visit our website at https://www.tuckerlaw.com/.

POSITION OBJECTIVE

The Chief Operating Officer supports the Managing Shareholder and Board of Directors in administrative responsibilities, providing advice and counsel where necessary.

· Board of Director Support Functions

o Prepare draft agendas and presentation materials for Shareholder and Board of Director meetings.

o Set up year-end calendars and estimated bonus pools. 

o Conduct Board of Directors annual election.

o Handle meeting follow-up with Managing Shareholder.

· Managing Shareholder Support Functions

o Meet regularly with the Managing Shareholder to review strategic planning and provide administrative updates.

o Assist Managing Shareholder in the preparation of Shareholder and Board of Director meetings.

o Review drafts of Managing Shareholder communications.

o Assist in drafting lateral hire employment offers.

o Provide the Managing Partner with attorney financial performance information.

o Maintain historical Shareholder financial records.

o Participate in meetings with Accounting and Human Resource to provide updates to Managing Shareholder.

· Department Chair Support Functions

o Act as a liaison for administrative concerns.

o Assist in resolving new case memo issues.

o Respond to client inquiries, questions, and complaints.

· Shareholder Support Functions

o Compile monthly meeting information.

o Request and present annual Shareholder contributions.

The Chief Operating Officer provides operational leadership across multiple functions of the Firm. These areas include finance, technology, human resources, records management and office services.

· Financial Functions

o Supervise firm budget planning and profitability metrics managed by the Controller.

o Supervise banking relationships and administer wire hire transfers, monitor disbursements, and sign checks.

o Supervise management of cash flow, billing, and collections operations.

· Technology Functions

o Strategize with the Director of Information Technology on all aspects of data security and privacy efforts.

o Assess current and future application needs and direct testing and implementation of new technology.

o Regularly monitor helpdesk response.

· Human Resources Functions

o Strategize with the Human Resources Director on firm policy communication.

o Collaborate with the Managing Shareholder and Human Resources on recruitment and hiring needs.

o Review annual benefit plan options with Human Resources Director and Controller.

o Provide recommendations for staff bonuses and salaries.

o Participate in onboarding orientations and offboarding processes.

· Office Services Functions 

o Strategize with the Office Services Manager on issues related to firm file management and office layout needs.

o Monitor IST operations.

o Maintain relationships with the landlord, tenant representative, and onsite consultants. Analyze the Firm space needs and long-range planning for leases.

· Committee Participation

o Member of the Technology Committee to assist in updating IT policies and security protocols.

o Member of the Retirement Committee to assess Firm retirement plan compliance, performance, and strategy.

o Member of the Practice Management Group to provide compensation schedules and fiscal year-end materials.

o Member of the Lateral Hire Committee to review practice group hiring needs and evaluate conflict information.

Please note that we champion the development of all roles. This job description is not designed to contain comprehensive listing of all responsibilities, as they may change to meet the ongoing needs of clients and the firm. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 


Requirements

  

REQUIRED QUALIFICATIONS

· Bachelor’s degree in Business Administration or related field.

· Administrative support background.

· Demonstrated financial planning and analysis experience. Experience developing and managing budgets.

· Experience navigating industry changes, general business growth needs, and government regulations.

BENEFICIAL QUALIFICATIONS

· Experience as a practicing attorney, government leadership capacity, or other related experience.

· Experience negotiating contracts for leases and services.

ATTRIBUTES OF SUCCESS 

Analytical   Detail Oriented  Social Perceptiveness Adaptability  Resourceful

Independently Motivated   Good Communicator Critical Thinking  Interpersonal Skills  Organization

WORK ENVIRONMENT/PHYSICAL DEMANDS

While performing the duties of the job, the employee must be able to:

May travel to locations beyond the corporate office, representing Tucker Arensberg, P.C. on occasion. Will perform sedentary work exerting up to ten (10) pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move object. Must see, hear, talk, and perform tasks requiring manual dexterity; kneeling, standing, walking, crouching, stooping, reaching, and other similar tasks requiring physical activity. Will operate a computer, fax, copier, and telephone. Work is generally performed in a temperature controlled office environment.

REGULAR SCHEDULE

This is a salaried full time position with a regular schedule of Monday through Friday work hours. Extended hours may be needed on occasion to complete company objectives. This position interacts with their support team on a regular basis throughout the day requiring an in-office presence.

WHAT YOU CAN EXPECT FROM OUR FIRM

Tucker Arensberg continually strives to develop its talent internally. The firm fosters the growth of its team and encourages ongoing learning opportunities.

In addition to a rewarding career and competitive base compensation, the firm also invests in a comprehensive benefits package including:

· Medical, Dental, and Vision plans for individual and family

· Company paid life insurance, short- and long-term disability plans

· Flexible Spending Account

· Profit Sharing 401k Plan

· Paid Time Off and Holidays

· Tuition Assistance for education and skill development

LOCATION Pittsburgh

REPORTS TO Managing Partner

MANAGES OTHERS  Yes

Tucker Arensberg, P.C. is an Equal Opportunity Employer. Tucker Arensberg, P.C., is committed to a policy of equal opportunity for all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, citizenship status, sexual orientation, disability, genetic predisposition, or carrier status, military or veteran status, or any other protected characteristic in accordance with applicable, federal, state, and local law. 


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