Chief Operating Officer

Pay: $200,000.00 per year

Why This Is a Great Opportunity

• Join the executive leadership team of a respected, growing professional services organization.
• Play a critical role in shaping long-term strategy and driving firm-wide operational excellence.
• Partner directly with executive leadership to influence business decisions and organizational growth.
• Lead strategic initiatives across finance, human resources, technology, operations, and business performance.
• Help modernize operations through process improvement, innovation, AI adoption, and technology initiatives.
• Hybrid work environment offering flexibility while maintaining strong executive collaboration.
• Competitive executive-level compensation and comprehensive benefits package.

Location

Chicago, Illinois (Hybrid). Enjoy the flexibility of a hybrid schedule while remaining closely connected with executive leadership and firm operations.

Note

Applicants must have a bachelor's degree and at least 10 years of senior operations leadership experience within a law firm or professional services environment.

About Us

We are a well-established professional services organization committed to operational excellence, exceptional client service, and a collaborative culture. Our leadership team values innovation, strategic thinking, accountability, and continuous improvement while empowering employees to make a lasting impact across the organization. Confidential Employer.

Job Description

• Serve as a key member of the executive leadership team, partnering with ownership to execute the organization's strategic vision.
• Lead firmwide operational strategy, planning, and continuous process improvement initiatives.
• Oversee operational functions including finance, budgeting, billing, accounts payable, accounts receivable, reporting, and risk management.
• Collaborate with finance, marketing, technology, and department leaders to ensure alignment across all business functions.
• Develop and monitor key performance indicators (KPIs) to improve operational and financial performance.
• Identify opportunities to increase efficiency, productivity, and service quality across departments.
• Oversee human resources functions including talent acquisition, employee engagement, compensation, benefits, and workforce planning.
• Ensure compliance with employment laws, operational policies, and industry best practices.
• Champion technology modernization, cybersecurity initiatives, and strategic adoption of AI and emerging technologies.
• Foster a collaborative, high-performance culture while building strong relationships with employees, leadership, clients, vendors, and community partners.
• Represent the organization professionally within the business and legal communities.

Qualifications

• Bachelor's degree required.
• MBA or other advanced degree preferred.
• 10+ years of executive or senior operations leadership experience.
• Experience leading operations within a law firm or professional services organization required.
• Strong financial management experience including budgeting, reporting, and operational oversight.
• Demonstrated success leading strategic initiatives and organizational change.
• Experience managing cross-functional leadership teams.
• Outstanding communication, leadership, and relationship-building skills.
• Strong analytical, organizational, and problem-solving abilities.
• High level of professionalism, integrity, discretion, and executive presence.

Why You Will Love Working Here

You'll have the opportunity to shape the future of an established organization while working alongside an experienced executive team that values collaboration, innovation, and operational excellence. This is an ideal opportunity for an accomplished operations executive who enjoys solving complex business challenges, leading organizational growth, and making a measurable impact across every area of the business.

JPC-1552

Benefits:

• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

Requirements: Must-have: Bachelor’s degree. 10+ years of professional services or law firm operations leadership exp.

• Required Years as Associate: N/A (Executive-level role)
• Additional context:
  • Relocation - Preferred local candidates; relocation considered on a case-by-case basis.
  • Packages - Not specified.

Salary Bands (Only if attorney role):

Submission Email: Name / Jailene - [email protected]; [email protected]

Quick Recruiter Reference

Executive COO role for an established law firm. Oversees firmwide operations including finance, HR, technology, strategic planning, KPIs, and operational excellence. Seeking 10+ years of law firm or professional services operations leadership experience.

Recruiters Submission: To submit, cancel - Chief Operating Officer - Downey & Lenkov LLC - JPC- 1552- - source

New Job Order Alert

• Client job title: Chief Operating Officer

• Location: Chicago, IL
• On-site, hybrid, remote: Hybrid
• Experience: 10+
• Good fit job titles/keywords for candidates: Chief Operating Officer, COO, Executive Director, Director of Operations, Law Firm Administrator, Chief Administrative Officer, Legal Operations Director, Professional Services COO, Managing Director Operations
• of hires needed: 1