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Chief Operating Officer (COO) | Home Services

Job Description - Chief Operating Officer (COO) | Home Services

Location: Lake Havasu, AZ (On-Site)


Compensation & Benefits



  • Base Salary: $175,000

  • Performance Bonus: Tied to EBITDA growth

  • Benefits: Medical insurance and 401(k)

  • Vehicle: Company vehicle or vehicle allowance available based on compensation package

  • Long-Term Incentive: Opportunity to participate in a management incentive/equity program




Company Overview


We are a well-established family of home services and trades companies with more than 40 years of delivering exceptional service and building lasting customer relationships. As we continue to grow, we're seeking an experienced Chief Operating Officer to provide operational leadership across multiple companies, build scalable systems, develop high-performing teams, and help drive the next phase of growth.


This is an opportunity for a hands-on executive who enjoys being in the field, working alongside leadership and operations teams, improving performance, and creating long-term value. You'll play a key role in shaping the future of several established businesses while working directly with ownership to execute long-term growth strategies.




What You'll Produce



  • High-performing operations across four home services businesses

  • Increased profitability through operational efficiency and disciplined execution

  • Strong leadership teams with clear accountability and measurable performance

  • Consistent revenue growth and improved EBITDA

  • Standardized operational systems that scale with company growth

  • Outstanding customer satisfaction and long-term client relationships

  • Healthy financial performance through disciplined budgeting, cost control, and operational excellence




What You'll Do



  • Lead day-to-day operations across four operating companies.

  • Establish measurable goals, KPIs, and accountability systems for each company and its leadership team.

  • Recruit, develop, mentor, and lead a high-performing management team.

  • Improve operational efficiency by identifying waste, streamlining processes, and implementing best practices.

  • Partner with ownership to oversee financial performance, budgeting, forecasting, profitability, and cash flow.

  • Improve bidding accuracy, scheduling, resource allocation, and field execution.

  • Build and maintain strong relationships with customers, contractors, vendors, and strategic partners.

  • Spend time in the field with crews and managers to maintain visibility, credibility, and operational awareness.

  • Drive revenue growth through operational excellence, customer retention, and business development initiatives.

  • Foster a culture of accountability, ownership, continuous improvement, and teamwork.




What We're Looking For



  • A proven leader who earns trust through action, integrity, and consistency.

  • Highly organized with exceptional execution and follow-through.

  • A goal-oriented operator who creates accountability and delivers measurable results.

  • Self-motivated, proactive, and comfortable making difficult decisions.

  • Financially savvy with a strong understanding of how operational decisions impact profitability.

  • Comfortable leading both in the office and in the field.

  • An excellent communicator who builds strong relationships with employees, customers, and ownership.

  • Someone who thinks like an owner and is committed to building long-term value rather than chasing short-term wins.




Qualifications



  • 5+ years of senior operations, general management, or executive leadership experience.

  • Demonstrated success managing multi-site, multi-division, or multi-company operations.

  • Proven track record of hiring, developing, coaching, and leading high-performing teams.

  • Strong financial acumen with experience managing P&Ls, budgets, forecasting, and operational metrics.

  • Experience within home services, construction, skilled trades, field services, or a related industry strongly preferred.

  • Experience with estimating, scheduling, dispatching, project management, or field operations is a plus.




Why Join Us?


This is more than a traditional COO position. It's an opportunity to help lead and grow multiple established home services companies while working directly with ownership to shape the future of the business. If you're a hands-on operator who thrives on building teams, improving performance, and driving profitable growth, we'd love to hear from you.

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