Chief Operations Officer (Transportation Industry) / Duluth, GA / Business / DIR-GET - Continuous Le

The Chief Operations Officer (COO) position will oversee all operational functions including; safety, dispatch, and equipment management/utilization functions.
As head of operations, this position is tasked with optimizing the supply chain, increasing revenue, reducing overhead/operating costs, while leading the current as well as the planned and sustainable growth of the organization.

Responsibilities & Essential Functions
Primary - This section should include responsibilities and essential functions that are highest priority and/or account for 40-90% of time spent each year in execution.

• Lead continuous improvement of safety, operational execution and training.
• Lead and mentor the operational staff to ensure every team member has a detailed understanding of the trucking operation, providing guidance, support, and development opportunities throughout the organization.
• Develop and implement operational strategies to optimize efficiency, productivity, and profitability across all aspects of the business.
• Oversee daily operations, including safety, equipment management, dispatch, scheduling, and route planning, to ensure timely and cost-effective delivery of loads.
• Identify, recommend and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and equipment.
• Lead the operations and safety departments to support business growth initiatives.
• Achieve organizational goals related to safety, quality, and timely delivery of products or service.
• Develop and maintain relationships with key stakeholders, including clients, vendors, and regulatory agencies, to ensure compliance.
• Establish and maintain key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Work with CFO to develop a quoting tool which will aid in submitting quotes/bids to current and potential customers.
• Work with CEO to become versed in all aspects of the company and participate in sales meetings with current and potential customers.

Secondary - This section should include responsibilities and essential functions that are moderate priority and/or account for 20%-40% of time spent each year in execution.

• Remain informed about industry trends, regulations, and best practices to drive continuous improvement and innovation within the organization.
• Prepare regular reports and presentations for senior management and stakeholders to communicate operational performance, challenges and opportunities.

Travel to other locations to ensure business/process continuity across the organization.

Tertiary - This section should include those responsibilities and essential functions that are lowest priority and/or account for 5%-20% of time spent each year in execution.
Represent . Freight at industry events and workshops.

Education /Experience: Bachelor’s Degree

Job Experience Requirement: Direct(10 years), Indirect(7 years), Supervisory(4-7 years)
Field of Experience: Business Administration, Logistics, Supply Chain Management
Training: Operations and Safety

KNOWLEDGE / SKILLS / ABILITIES

• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
• Negotiation — Bringing others together and trying to reconcile differences.