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Child Care Product Manager (RI 0839A)

icon building Company : Tri-force Consulting Services Inc.
icon briefcase Job Type : Full Time
icon geo-alt 2 Metrotech Center, New York

Job Description - Child Care Product Manager (RI 0839A)




Title: Child Care Product Manager (RI 0839A)



Duration: 6 Months



Location: 2 MetroTech Center, Brooklyn, NY 11201








Hybrid: 3 days in office at 2 MetroTech Center, Brooklyn, NY 11201 and 2 days remote.








SCOPE OF SERVICES



The Product Manager will lead the end-to-end delivery of digital applications and services. They will act as a product manager for multi-disciplinary product teams through the product lifecycle and into continuous delivery and support:







TASKS



  • Synthesize research, analytics and best practices to solve problems for New Yorkers

  • Create roadmaps that outline direction and timing for product development

  • Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs

  • Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems

  • Decide what to build to maximize user value and program impact and prioritize work and filter our requests that don’t deliver strategic outcomes

  • Define and monitor outcomes and KPIs to prioritize evidence-driven improvements

  • Collaborate with program owners to define outcomes and KPIs for products

  • Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that deliver outcomes

  • Consider other agencies’ stakeholders as critical to product success and as customers themselves.

  • Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture







MANDATORY SKILLS/EXPERIENCE (Note: Candidates who do not have the mandatory skills will not be considered)



  • At least 8 years of proven experience in a product role supporting the launch of digital features and products that help end users using SDLC best practices

  • Hands-on experience developing digital products through the product cycle from planning, analysis, design, development, testing, deployment, and maintenance

  • Demonstrated ability to build strategic relationships and influence senior leaders

  • Fast learner with ability to manage multiple products from strategy to executional details

  • Expertise using data to support the decisions and prioritization of requests, enhancements and new features

  • Self-motivated and proactive, appreciates a work environment of collaboration and transparency.

  • Experience with synthesizing qualitative and quantitative data (e.g. Google Analytics) to make decisions

  • Experience working across ecosystems, platforms, and new technologies.

  • Strong analytical and problem-solving skills to address complex challenges

  • Self-motivated and proactive with ability to creatively solve problems.

  • Best-in-class attention to detail with strong written and verbal communication skills.

  • Proven track record of bringing diverse groups and perspectives to work towards a common goal.







​About Us:



Since 2000, Tri-Force Consulting Services ( https://triforce-inc.com ) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specialises in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.







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