Children and Family Services Liaison

The Children and Family Services Liaison serves as the main point of contact between One SAFE Place (OSP) and Shasta County Children's Services (CS). The CFS Liaison provides emotional support and domestic violence counseling and education to adult CS clients who have experienced domestic violence, provides consultation and education regarding domestic violence issues to CS staff, and participates in all CS staff meetings as scheduled. This position will work between the Children’s Services office four (4) days a week and the One SAFE place location one (1) day a week.

Duties and Responsibilities:

• Provide education, consultation, and support to parents and caretakers regarding domestic violence and its effects on children.


• Coordinate and facilitate on-site and educational groups for parents and caretakers referred by CS staff.


• Coordinate and facilitate one-on-one “Mini Discovery” sessions for parents and caretakers referred by CS staff.


• Accompany CS staff on home visits as requested.


• Present 'Domestic Violence 101' to new CS staff and facilitate ongoing training to enhance understanding of domestic violence.


• Provide counseling and education to clients regarding the impact of Intimate Partner Violence (IPV) on children.


• Provide information about Intimate Partner Violence (IPV) and offer referrals to services available through community-based organizations. IPV resources and referrals to services provided by community-based organizations.


• Provide an average of 16 hours per week participating in direct client contact in client homes or other locations determined by BHSS staff responding to IPV in which children are present.


• Collaborate with CS staff to support clients experiencing domestic violence and encourage positive engagement with their case plans.


• Act as a liaison between CS staff, One SAFE Place staff, and other agencies, coordinating services for parents and caretakers.


• Prepare for, attend, and participate in various meetings, including CS case staffing, daily staff meetings, Red Team Meetings, MDT meetings and monthly contract meetings.


• Attend and participate in monthly One SAFE Place staff meetings and trainings.


• Write and submit quarterly and monthly Program Reports for CS supervisors and the One SAFE Place Board of Directors including the Protective Factor report.


• Provide clients with crisis intervention counseling, personal advocacy, peer counseling, safety planning, and court accompaniment.


• Reinforce positive parenting techniques and supervise children as needed.


• Maintain availability of educational materials related to domestic violence at CS offices.


• Assist with the identification and applications for grants as directed by the Client Services Director.


• Provide mandatory coverage for Crisis Hotline shifts which may include after hours, nights, and weekends


• Other duties as assigned

Knowledge, Skills and Abilities:

• Strong understanding of the dynamics of domestic violence, intimate partner violence (IPV), and their impact on survivors and children


• Knowledge of trauma-informed practices and the ability to apply them in a sensitive and supportive manner


• Ability to provide nonjudgmental, culturally competent support to survivors of trauma


• Experience with basic crisis intervention, active listening, and de-escalation techniques


• Knowledge of child development and parenting practices to help guide caretakers


• Comfortable presenting and facilitating group and one-on-one educational sessions


• Ability to work collaboratively with multidisciplinary teams, including social workers, law enforcement, and service providers


• Skilled at navigating systems and advocating for client access to community resources

Education and Experience:

• High school diploma or equivalent required; associate or bachelor’s degree in human services, social work, psychology or a related field preferred


• Minimum of one year experience working with survivors of domestic violence, sexual assault, and/or human trafficking or related experience


• Ability to work independently and prioritize tasks effectively


• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion


• Must possess a valid driver’s license, reliable transportation, and auto insurance


• Must be able to pass background checks as required by funding and licensing agencies

Physical Requirements:

• Ability to sit or stand for extended periods (up to 6 hours intermittently throughout the day).


• Ability to walk, climb stairs, and move around office settings and residential or community environments.


• Frequent travel between sites (Children’s Services office, One SAFE Place, client homes, and community locations), including driving for up to 1–2 hours per day.


• Bending, stooping, reaching, kneeling, or crouching may be required when interacting with children or assisting in family environments.


• Occasional lifting and carrying of supplies, presentation materials, or children up to 25 pounds.


• Exposure to high-stress, emotionally intense situations involving domestic violence and trauma.


• Potential exposure to clients in crisis who may exhibit unpredictable or volatile behavior.


• Must be comfortable working in clients’ homes, which may have varying levels of cleanliness, safety, and stability.


• Must be able to maintain professional composure and emotional resilience while handling sensitive topics and emergencies.


• Visual and auditory ability to observe and assess behaviors, respond to client needs, and complete documentation and reporting.


• Clear verbal communication to provide education, counseling, and advocacy in emotionally charged environments.

Rate of Pay:

Full Time

$25.00 - $27.00 per hour

Benefits:

• Employee covered Health Insurance


• Employee covered Dental Insurance


• Employee covered Vision Insurance


• 401(k) package


• Employee covered Prestige Urgent Care Membership


• Paid Time Off

Who we are:

One SAFE Place and Children’s Legacy Center are separate legal entities. Arch Collaborative is a fictitious business name (DBA) of Children’s Legacy Center. Under the DBA Arch Collaborative, and a signed management services agreement, Children’s Legacy Center assist’s One SAFE Place with operations and enhances OSP’s impact. Through One SAFE Place’s participation in Arch Collaborative, we have created a network of organizations that respond effectively to trauma, violence, and exploitation in our community while maintaining the legal status of each organization.