Children's Crisis Unit Manager

Description

AMHC is seeking a dedicated, compassionate, and experienced Children’s Crisis Unit Manager to oversee the Children’s Crisis Unit operations within a behavioral health setting. This vital role ensures that children experiencing acute mental health, behavioral, or emotional crises receive appropriate care, support, and intervention in a safe and therapeutic environment.

The Crisis Unit Manager will lead a team of behavioral health professionals, promote best practices, ensure regulatory compliance, and foster collaboration with families and community partners. The successful candidate will demonstrate AMHC's core values of Integrity, Compassion, Excellence, Service, Collaboration, and Respect in all aspects of their role.

If you are passionate about making a difference in the lives of children and families and possess the skills to lead and inspire a team in a dynamic crisis unit, we invite you to apply to join the AMHC team!

Responsibilities & Expectations:

• Crisis Management: Oversee the assessment, treatment, and crisis intervention for clients in acute distress. Ensure trauma-informed care is provided, with staff trained to handle emergencies using de-escalation techniques and clinical interventions.
• Patient & Family Support: Take a family-centered approach, ensuring families are actively involved in the treatment process and kept informed of progress. Provide emotional support and counseling to help families navigate the crisis and utilize available resources.
• Compliance & Quality Assurance: Ensure the crisis unit adheres to all licensing regulations, safety standards, and ethical guidelines. Evaluate care delivery, identify areas for improvement, and implement evidence-based practices. Ensure documentation is in compliance with legal and institutional requirements.
• Collaboration & Communication: Serve as a liaison between the crisis unit, hospital personnel, and community agencies (e.g., schools, social services, law enforcement). Represent the unit in meetings, committees, and community outreach initiatives.
• Resource Management: Monitor and manage the unit’s budget, ensuring effective and efficient use of resources.
• Crisis Planning & Procedure Development: Assist in the development and implementation of policies and procedures for crisis response. Participate in crisis response planning to ensure preparedness for emergencies or high-risk situations.

Schedule:

• This is a 40-hour per week non-exempt position
• Employees are expected to be available for weekends, evenings, overnights (awake), and holidays. Overtime may be required to ensure proper service delivery.

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Requirements

• An associate’s degree is required; a bachelor’s degree is preferred.
• A minimum of 3-5 years of experience in behavioral health, crisis intervention, or a related field,      including 1-2 years in a supervisory or management role.

 AMHC is committed to fostering an inclusive, diverse, and supportive work environment for all individuals. We are an equal opportunity employer.