Children's Ski & Ride School Helper

POSITION SUMMARY

The Children's Ski & Ride School Helper plays a key support role in ensuring a smooth and enjoyable experience for children ages 4 – 12 years old. This position is responsible for assisting with the check-in process, helping children get fitted for ski or snowboard gear, booting them up, and organizing participant groups for their lessons. Throughout the day, the Helper provides on-snow and off-snow support to instructors and students, helping to maintain safety, comfort, and fun for all participants. This role requires a friendly, patient, and proactive attitude, with a strong focus on customer service and childcare.

Why Work Here

• Great first job or entry into ski school


• Opportunity to transition into an Instructor role


• Work in a fun, team-oriented environment


• Gain experience working with kids and guest service


• Access to ongoing training

EDUCATION / EXPERIENCE / SKILLS AND ABILITY REQUIREMENTS

Key Responsibilities

• Assist children with boots, gear, and lesson preparation


• Support check-in, class organization, and transitions


• Help instructors during lessons (on and off snow)


• Maintain a safe, clean, and organized environment


• Provide friendly, helpful guest service


• Familiarity with skiing and/or snowboarding is a plus

Qualifications

Required:

• Age 16+


• Strong communication and customer service skills


• Comfortable working with children


• Ability to stay organized in a fast-paced environment

Availability (Required)

• Must work holiday periods:
  
  
  
  • Nov 26–30 | Dec 19–Jan 4 | Jan 16-18 | Feb 13-15
  
  
  
  


• 2+ days/week + holidays


• Must be able to work 20+ shifts minimum throughout season

CONTACTS

• INTERNAL: Children and Adult Ski & Ride School instructors and supervisors, cashiers, and other department managers.


• EXTERNAL: All guests of Mt. Rose

ESSENTIAL DUTIES & RESPONSIBILITIES

• Must maintain a current SafeSport certification or complete SafeSport training by the assigned deadline (paid for by the employer)


• Understand and follow policies and procedures


• Prepare children for lessons by helping put on their boots, gear, bibs, etc.


• Assist in class registration as needed.


• Observe all applicable safety standards.


• Assist in general operation of all Ski & Ride School activity.


• Coordinate and cooperate with other departments as necessary in the completion of the above essential duties.


• Provide information and answer questions about the resort to guests.


• Set up and take down of lesson areas


• Operation of conveyor belts (18 yrs+)


• Complete all required paperwork: class cards, time sheets, incident reports etc.


• Attend assigned trainings


• Performs other related tasks as necessary


• Other duties assigned