Circulation Aide

The Burlington Public Library is accepting applications for a part-time Circulation Aide.  Tasks would include checking in and out materials, registering patrons, and collecting fines.

Burlington Public Library is located in southeastern Wisconsin, with a municipal population of 11,000 and a service population of 19,500.  We are a member of the SHARE Library Consortium, serving Racine, Walworth, Kenosha, and Rock Counties.

Qualifications: High School Diploma/GED required; computer and technology experience required; customer service experience required; experience in libraries desired.

Compensation: Starting wage is $13.94 per hour.

Hours: This position works an average of 14-19 hours per week, the schedule will consist of two day shifts, one evening shift and one Saturday per month.

A City of Burlington Employment Application form is required to be submitted as part of this position recruitment. This form may be obtained here: https://link.edgepilot.com/s/16d11af1/NL4s_G5avE6oFBak6_nmYg?u=http://burlington-wi.gov/DocumentCenter/View/1005/Application-for-Employment-Fillable-Form

Complete the application form and upload it as part of the online application. 

This posting will close on Friday, May 9, 2025 for review of applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs circulation desk procedures, such as checking in and checking out materials, registering patrons, and collecting fines.


• Processes selected library materials, including periodicals, for circulation.


• Assists patrons with scanning, faxing, and copying.


• Sorts and routes daily mail.


• Answers and routes incoming phone calls.


• Assists with directional questions and holds, and refers patrons to other personnel as needed.


• Assists patrons with mechanical operations of library equipment.


• Provides guidance for shelvers and volunteers as needed.


• Performs other related work as assigned.

DESIRED MINIMUM QUALIFICATIONS:

Education and Experience:

·         High School Diploma or equivalent required

·         One year of paid or volunteer library experience, or minimum of one year of public facing customer service work.

Necessary Knowledge, Skills, and Abilities:

·         Ability to keep accurate records and accurately follow procedures.

·         Ability to understand library polices and procedures and apply them to library operations.

·         Ability to communicate positively and effectively with the staff and the public.

·         Computer experience is essential.

·         Willingness to maintain skills in above areas through active participation in continuing education.

·         Excellent level of English oral and written skills.

SPECIAL REQUIREMENTS:

Flexibility with hours; regular evening, weekend, and holiday hours.