Circulation Assistant - LIB60083882

Agency

Dept of Natural and Cultural Resources

Division

State Library

Job Classification Title

Administrative Associate I (S)

Position Number

60083882

Grade

NC01

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

Description of Work

DNCR Human Resources is seeking an enthusiastic Circulation Assistant to join our team! The Circulation Assistant supports the mission of the Library of North Carolina’s Accessible Books and Library Services by providing services to North Carolinians who cannot read standard print due to a visual or physical disability. Through circulating audio, print and other mediums to patrons, this position enables our patrons to receive materials in a timely manner.

Key Responsibilities

• Work successfully as part of a team to support circulation and maintenance of library materials.
• Use the library’s integrated library system (ILS), KLAS, daily to enter data accurately for check-in, check-out, and adding/removing materials in collections database.
• Daily physical work to circulate and repair library materials such as braille books, large print books, and digital cartridges. .
• Safely operate a 2.5-ton delivery truck to deliver library mail.
• Communicate with patrons via telephone as part of an ongoing Overdue Notices process.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $31,200-$40,005

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred: Demonstrated ability to work successfully as part of a team, using courtesy and tact in all interactions.

• Demonstrated experience performing repetitive tasks quickly and accurately.

• Demonstrated experience with warehouse, shipping and/or receiving.

• Demonstrated experience using an Integrated Library System (ILS) and/or barcode scanners.

Position/Physical Requirements

• Typical work schedule is Monday-Friday, 7:30am-4:00pm.

• This position is deemed eligible for hybrid telework under DNCR’s Telework Policy.

• Valid NC Driver License is required.

• Demonstrated ability to lift up to 50 lbs. occasionally with or without a reasonable accommodation.

• Requires close visual acuity to view labels on library materials, mailing labels, and computer screens.

This position is located at:

1841 Capital Blvd

Raleigh, NC 27635

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma;

or

An equivalent combination of education and experience.

Division Description

The Library of North Carolina is a Division of the North Carolina Department of Natural and Cultural Resources (DNCR) and includes four Sections. These Sections are the Accessible Books and Library Services (ABLS), Government and Heritage Library (GHL), Library Development (LD), and Administration. ABLS provides physical and digital materials, programs, and services to North Carolina residents who cannot use standard print materials due to visual, physical, or reading disabilities. GHL is a hybrid library that is the permanent repository for state government publications, and collects and provides information about North Carolina government, history, culture, people, and environment. LD provides services to libraries across North Carolina, including the administration of state and federal grants, continuing education, a library catalog and resource sharing consortia, certification for public librarians, and statewide library programs and services. Administration includes Division leadership, administrative support, budget, a human resources liaison, and the communications team.

For more information, please visit http://library.nc.gov. All sections of the Library of North Carolina serve individuals or institutions across all 100 North Carolina counties.

Click here to learn about employee perks and benefits.

Click here to see the Total Compensation Calculator.

Supplemental and Contact Information 

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Application Process

 Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks.

• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date.  

Degree/College Credit Verification 

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Veteran’s and National Guard Preference 

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

Employment Eligibility 

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). 

CONTACT INFORMATION:  

N.C. Department of Natural and Cultural Resources

Division of Human Resources

109 E. Jones Street, Raleigh, NC 27601 

Phone: 919-814-6670

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Devyn Kirksey

Email:

[email protected]