Circulation Services Aide

Part-Time Position:  Non-exempt position (19 hours per week) includes day, evening and weekend hours

Salary Range: $15.25 - $23.87 with a starting pay of $15.25

Benefits: 

• Paid Time Off (vacation, holidays, personal and sick)
• 457(b) Plan
• Staff Library Card
• Employee Assistance Program
• Professional Development

Objective

Performs all duties necessary to provide effective patron access to materials, with concentration on material returns, sorting, shelving, shifting, straightening and weeding.

Duties:

• Provides consistent, gracious and friendly service to internal and external customers.
• Understands and enforces library policies and procedures while safeguarding intellectual freedom and patron privacy.
• Performs all duties for maintaining library collections as assigned, including the shelving, shifting and straightening of materials. Recommends library materials for withdrawal or repair based on condition. Restocks displays as needed.
• Locates and retrieves materials for daily Request to Fill list. Processes and routes materials to other departments, to patrons and other libraries as needed.
• Retrieves and checks in materials from internal and onsite external book drops as well as Automated Materials Handling (AMH) system bins. Sorts materials onto carts for shelving.
• Prepares and shelves patron hold materials for lobby and DriveUp pickup.
• Performs basic functions of AMH system including preliminary troubleshooting.
• Assists patrons at the DriveUp service window as well as patrons throughout the library in locating services and/or materials.
• Monitors deliveries to building using intercom system. Signs for deliveries and informs library staff as necessary.
• Prepares and submits required statistics in keeping with the policies and procedures of the library.
• Participates in library committees for special events.
• Performs other miscellaneous duties as assigned.

Education: Entry level position. Two years of high school required.

Experience: No experience necessary.

Skills:

• Ability to manage and prioritize multiple tasks.
• Ability to arrange materials in call number (alphabetical and numerical) order. Basic knowledge of productivity suites.
• Ability to exercise reasonable and independent judgment and discretion. Ability to adapt to and effectively implement change.
• Ability to effectively use a variety of tablets and similar devices.

Communication:

• Communicates effectively in English, both orally and in writing. Speaking skills in other languages, particularly Spanish, is a plus.
• Ability to establish and maintain effective working relationship with staff and public.
• Ability to stay calm and effective in difficult situations.
• Ability to empathize and relate to the needs of all patrons and visitors to the library.
• Ability to adapt to change.

Supervisory Responsibility: None.

Contacts:

Internal: Library staff.

External: Patrons.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of this job.

Physical requirements include: good speaking, hearing and vision ability, ability to push carts of library materials weighing up to 100 pounds frequently, lifting materials weighing up to 50 pounds occasionally and up to 20 pounds frequently. Will require standing for prolonged periods of time.

Working Conditions:

Work is performed in a typical library environment. Part-time position which requires some weekend and evening work.