Cisco Voice Engineer

Cisco Voice Engineer (CUCM)

Type: Contract-to-Hire

Candidate Location Requirement: Hybrid in Oklahoma City

About the Role:

Morris Technology Solutions (MTS) is seeking a highly skilled Cisco Voice Engineer with CUCM design and implementation expertise to support a healthcare infrastructure project. This is a high-impact, hybrid role focused on the design, maintenance, and architecture of Cisco-based voice systems, including Call Manager (CUCM) and associated telephony infrastructure.

Responsibilities:

• Lead the design, architecture, implementation, and ongoing support of Cisco Voice (CUCM) systems.


• Collaborate with network teams to ensure QoS and system interoperability within hospital systems.


• Conduct site surveys, assessments, and system upgrades where necessary.


• Document configurations and procedures to support long-term maintenance.


• Troubleshoot call routing, device registration, and dial plan issues.


• Support cutovers, escalations, and post-deployment testing.


• Coordinate closely with hospital IT teams and vendors to ensure compliance and uptime.

Requirements:

• 5+ years of hands-on experience supporting Cisco voice environments.


• Proven experience in CUCM (Cisco Unified Communications Manager) design and deployment (Required).


• Strong understanding of dial plans, SIP trunking, gateways, QoS, and H.323/SIP protocols.


• Previous experience working in a hospital or healthcare IT environment is strongly preferred.


• Relevant Cisco certification required (e.g. CCNP Collaboration or equivalent).


• Excellent communication and troubleshooting skills.


• Ability to travel on-site (roughly 30%) as needed.

Additional Notes

• Candidates must be comfortable working in a healthcare setting.


• Compliance with general hospital onboarding policies (e.g., immunizations, screenings) is .