Claim Specialist

About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.   

Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.

About the role

Responsibilities

• Handle the intake of cyber events, including the coordination with breach counsel, forensic investigators and other vendors


• Participate in after-hours claim intake and incident response coordination as needed.


• Evaluate full pending of claims in connection with the posting and recommending accurate reserves 


• Maintain accurate file documentation/information in our claims system


• Analyze liability and damage data in connection with complex claims, maintain appropriate documentation


• Analyze insurance coverage issues 


• Draft coverage letters


• Intelligently manage and track third-party vendors and service providers work and spend


• Maintain and develop relationships with brokers, various positions within an insureds’ business including: risk managers, general counsels, and a variety of vendors


• Identify settlement opportunities to maximize impact


• Collaborate in the defense and resolution of claims


• Provide data and analytic based-informational support to underwriters


• Provide support to business development with regard to marketing


• Liaise with partner carriers on a daily basis

Skills and Qualifications

• 2+ years of experience adjusting cyber claims


• Juris Doctor or Bachelors Degree is preferred


• Must be a licensed claims adjuster in your state of residence and able to obtain licensing for California and New York


• Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a fast-paced, changing work environment


• Excellent communication and interpersonal skills


• Team-oriented with ability to excel in a collegial environment but work independently

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $95,000/year in our lowest geographic market up to $115,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.

Perks

• 100% medical, dental and vision coverage


• Flexible PTO policy


• Annual home office stipend and WeWork access


• Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!


• Competitive compensation and opportunity for advancement