Claims Adjuster

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is Seeking a Claims Adjuster Executive to join our growing team in FT. Wayne, IN.

The role of Claims Adjuster will typically have two years of claims handling experience and will operate up to the intermediate level of claims expertise, difficulty and skill.  The Claims Adjuster focuses on a mix of non-litigated General Liability, Auto or Property claim files bearing a low-to-medium claim value.  Adjusters manage the full day-to-day file activities from claim’s inception through conclusion.

How You Will Contribute

• Perform the investigation, evaluation and disposition duties of assigned claim files typically with a low-to-moderate claim value.
• Manage all claims and settlements within the individual authority granted by Claims leadership/carrier partner or the insured under an SIR agreement. 
• Carry out daily claim file tasks and requirements to remain in full compliance with stated carrier guidelines and company’s detailed service standards. 
• Manage newly assigned claim file setup.
• Conduct follow-up activities with all parties to secure required information for the servicing of claims.
• Communicate with claimants to obtain pertinent and detailed information surrounding the incident.
• Verify covered entities and/or individuals under insured policies.
• Respond to new claims within 24-hours of receipt and ensure all rush requests are satisfied.
• Handle all phases of negotiation on assigned claims with insured, claimants and attorneys.
• Maintain a complete, accurate and up-to-date claim file diary and suit log in Enterprise system. 
• Accept/manage other responsibilities assigned by Claims Leadership in the normal course of business operations.
• These assignments may include claims-based projects with sensitive time frames to accommodate special requests from other functional areas in the company.

Licenses and Certifications: 

• Adjusters Licenses are required. Our Adjusters must be appropriately licensed in all states with assigned claims. If not currently licensed, all adjuster licensing courses must be completed and exams must be passed within the company’s specified timeline from date-of-hire.

Skills & Experience to Be Successful

• High school diploma/GED required. Holder of a Claims designation is an additional advantage. 
• Minimum of two years of relative Commercial General Liability claims experience, with further experience in assessment of liability issues, injuries and related claims/loss.
• Proficiency with standard Microsoft Office Suite applications and ability to quickly adapt to company’s proprietary Enterprise Claims Management system.
•  Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes, binding machines, etc.)
• A college degree in Business Administration, Insurance, Risk Management, or a related field, or an equivalent qualification. (preferred)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.