Claims Assistant

• Assist in the intake of insurance claims for all lines of business, including, but not limited to: Allied Healthcare, Professional Liability, Public Entity, Commercial Property, Excess Liability, General Casualty, Contractors, Product Liability, and Management Liability. 
• Monitor Claims department email inbox and field calls.
• Perform general administrative tasks to support the Claims Examiners, including but not limited to drafting basic correspondence, mailing, data entry, retrieving fire and police reports.
• Maintain and update claims records and documentation.
• Process financial transactions as needed.
• Coordinate with internal and external stakeholders to facilitate the claims process.
• Other job-related duties as assigned.

• Associate’s or Bachelor’s degree preferred.
• Previous experience in an administrative or support role, preferably within the insurance industry.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits Overview

• Medical, Dental, and Vision insurance plans. FSA/HSA plans available.


• Basic Life/AD&D/Short Term/Long Term Disability coverage.


• 401(k) - Company match of up to 6%


• Flexible PTO plan, 11 paid company-wide holidays, plus your birthday off.


• Recognized as a Top Workplace by Richmond Times-Dispatch

Equal Employment Opportunity (EEO)

Richmond National is an equal employment opportunity employer, the Company’s employment decisions and practices are not and will not be unlawfully influenced or affected by race, color, creed, age, religion, national origin, sex, disability, genetic information, veteran status, uniformed services, sexual orientation (including transgender status, gender identity or expression), gender, traits historically associated with race, such as hairstyle, pregnancy, childbirth, or related medical conditions or on any other characteristic protected by applicable federal, state, or local law. This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, and all other terms and conditions of employment.