Claims Assistant

Department:  Human Resources Office          

Organizational Unit: Risk Management    

Position Type: Permanent                           Full Time/Part Time: Full Time 

CLOSE DATE:  08/21/2026

$18.05 to $19.86 hourly.  Actual salary negotiable based on experience and qualifications.  Government Center/Viera.  Work schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m.  Performs entry-level technical work related to the claims handling process for Risk Management’s Property, Casualty, and Workers’ Compensation programs.  Work involves claims entry, setup, and transmission to the contracted Third-party Administrator (TPA); maintenance of the County’s electronic claims system; and the creation of forms, logs, and reports.

REQUIREMENTS:  Two (2) years of customer service and/or office experience involving dealing with the public, which includes experience utilizing Microsoft Outlook, Word, Excel, PowerPoint, or other similar software.  Additional qualifying education and/or experience may be substituted on a year for year basis.  Experience in an insurance or risk management office or a local government property, casualty, and/or workers’ compensation program is preferred.  Experience working with medical and/or legal terminology is preferred.  SPECIAL REQUIREMENTS:  Must pass the Brevard County typing test at 35 correct words per minute.  In the event of a hurricane, major storm, natural or man-made disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

PHYSICAL REQUIREMENTS CHECKLIST

(With or without reasonable accommodations)

PHYSICAL ACTIVITIES / TRAITS

1. The employee must be able to:
   
   
   
   • LIFT: 10 lbs. or less 
   
   
   • CARRY: 10 lbs. or less 
   
   
   • PUSH: 10 lbs. or less 
   
   
   • PULL: 10 lbs. or less 
   
   
   
   


2. In an eight hour day, the employee may have to:
   
   
   
   • STAND: 1 – 3 hours 
   
   
   • WALK: 1 – 3 hours 
   
   
   • SIT: 5 – 8 hours 
   
   
   • DRIVE: 1 – 3 hours 
   
   
   
   


3. The employee must repetitively perform:
   
   
   
   • Fine manipulation (ex. writing, wiring); Simple grasping (ex. pen, screwdriver)
   
   
   
   


4. The employee must be able to:
   
   
   
   • Bend; Kneel; Reach; Stoop
   
   
   
   


5. The employee must have:
   
   
   
   • Good hearing; Good distant vision; Good near vision; Good speech
   
   
   
   


6. Other necessary physical activities/traits
   
   
   
   • N/A
   
   
   
   

WORKING CONDITIONS

1. Working conditions that will apply to the employee:
   
   
   
   • Works Closely with Others; Work alone; Work inside
   
   
   
   


2. Other working conditions: 
   
   
   
   • N/A