Claims Assistant (OA)

Summary You will serve as a Claims Assistant (OA) in the Tort Claims Unit (TCU) of )'s Red Hill Claims and Litigation Branch, under the Office of the Judge Advocate General (OJAG) Code 15 (Admiralty and Claims Division), NLSC. Responsibilities You will screen incoming correspondence, claims investigative reports, and supporting documentation submitted with the claims to ensure completeness. You will initiate correspondence, draft and type correspondence into final format letters, and memoranda in accordance with established standards. You will identify and rectify discrepancies in file documentation, including missing information required to properly initiate a claim and input information into the claim database. You will perform various administrative duties such as answering phones, sending and receiving faxes, photocopying, monitoring supplies, answering general questions, and referring questions to appropriate staff. You will maintain and track checks received in payment of claims. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-05) or pay band in the federal service or equivalent experience in the private or public sector applying knowledge of reviewing, administering, or processing claims. Examples of specialized experience may include the following: 1) Reviewing incoming claims to ensure adequacy of supporting documentation; 2) Utilizing databases and word processing systems to process information and prepare outgoing correspondence or documents; 3) Responding to basic inquiries regarding files; and 4) Performing general clerical duties. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education There is no education requirement or substitution for this series at this grade level. Additional Information This position is covered by the Department of Defense Priority Placement Program. This position is eligible for part time, substantial or ad-hoc telework at the discretion of management Term appointments may be extended up to 8 years at the discretion of management and in accordance with applicable regulations. Additionally, you may be noncompetitively converted to a permanent career-conditional or career appointment under specific conditions. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate for this vacancy, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category or higher. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.