Claims Associate

Job Description: We are seeking a highly motivated Claims Associate to join our team. This role involves evaluating complex coverage scenarios, conducting thorough investigations, and overseeing the resolution of claims in a timely and cost-effective manner. The ideal candidate will be responsible for investigating, evaluating, and settling commercial casualty claims. Strong letter writing skills and an interest in handling other lines of business are essential.

Responsibilities:

• Review and analyze coverage, liability and damages
• Write both coverage and liability position letters
• Conduct interviews with claimants, witnesses, and other parties involved in the claim.
• Hire and manage outside vendors such as independent adjusters, defense counsel and other experts as needed
• Prepare detailed claim reports as needed for upper management
• Negotiate settlements with claimants and attorneys
• Maintain accurate notes, records and files

Qualifications:

• Candidates must possess a Bachelor’s degree
• 0-2 years of experience handling professional liability, management liability, and/or allied healthcare claims
• Excellent analytical, organizational, and negotiation skills
• Strong verbal and written communication abilities

Benefits Overview

• Medical, Dental, and Vision insurance plans. FSA/HSA plans available.


• Basic Life/AD&D/Short Term/Long Term Disability coverage.


• 401(k) - Company match of up to 6%


• Flexible PTO plan, 11 paid company-wide holidays, plus your birthday off.


• Recognized as a Top Workplace by Richmond Times-Dispatch

Equal Employment Opportunity (EEO)

Richmond National is an equal employment opportunity employer, the Company’s employment decisions and practices are not and will not be unlawfully influenced or affected by race, color, creed, age, religion, national origin, sex, disability, genetic information, veteran status, uniformed services, sexual orientation (including transgender status, gender identity or expression), gender, traits historically associated with race, such as hairstyle, pregnancy, childbirth, or related medical conditions or on any other characteristic protected by applicable federal, state, or local law. This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, and all other terms and conditions of employment.