Claims Consultant - Burnham WGB

Burnham WGB is a team of talented and dedicated risk consultants uniquely equipped to solve the biggest challenges facing your organization. Our expert advisors thoroughly assess your business and situation to develop creative, comprehensive, and cost-effective solutions that are uniquely yours. Over 35 years, the innovative programs and bottom-line results we've secured for our clients has earned us an unparalleled reputation for partner loyalty and longevity.

We provide a complete range of commercial insurance products and services including loss control and claims consulting, risk management, and personal insurance to successful individuals and families.

We are proud to have been named one of Orange County's "Best Places to Work" by the Orange County Business Journal. We are also annually recognized by Insurance Journal as one of the "Top 100 Independent Insurance Agencies."

PRIMARY RESPONSIBILITIES:
Process submissions within the claims process lifecycle for agencies and insureds assigning to the appropriate claim's firm.
Respond to requests from agencies and insureds for help in understanding a specific claim. Handle requests from claims adjusters for assistance in gathering additional data or documentation around a specific claim.
Work with adjusters, policyholders and other parties to close and mitigate current losses and prevent future losses.
Review and interpret adjuster reports and provide necessary information to various parties upon inquiry.
Interpret policy coverages and be able to explain basic policy provisions
Supports advisors in securing new business, by performing a baseline risk assessment that will identify opportunities in a prospect's claims management program

KNOWLEDGE, SKILLS & ABILITIES:
Possess strong knowledge of property and casualty insurance contracts to include HO3, HO4, HO5 HO6 and master policy programs.
Ability to drive a claim from first intake through the process to satisfactory submission of the first notice of loss.
Outstanding knowledge and ability to use MS Office Word and Excel in the execution of their daily duties.
Possess the aptitude to learn new systems, programs, and technology driven business tools.
Ability to work independently and prioritize assignments.
Strong communication skill with unflappable professional demeanor under pressure. Display impeccable patients
Demonstrate firm's core values, exuding behavior that is aligned with corporate culture.

EDUCATION & EXPERIENCE:
Minimum of 5 years experience within a client/customer facing or support role in the insurance industry preferred.
5+ years' experience in claims
Be willing to obtain any state required License within a specified time frame from starting employment with the firm.

IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.

The starting pay is $60,375.00 - $89,700.00 USD Annual plus. Salary is negotiable upon time of offer.

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