CLAIMS COORDINATOR

Description

The Claims Coordinator is responsible for overseeing the investigation, evaluation, and processing for all equipment and property damage claims. . This role ensures that claims are managed efficiently, fairly, and in compliance with company policies, legal regulations, state/federal laws, and industry standards. The role provides direct administrative support to the Safety Director and Safety Department in achieving Safety and Loss Control objectives.

Key Responsibilities

Claims Management & Oversight:

• Oversee the equipment and property damage claims process from initiation to resolution, ensuring timely and accurate processing.
• Review and assess claims. Investigate, gather evidence, and liaise with internal and external stakeholders, and other parties as needed. 
• Review claim details and determine liability and coverage for all claims including Property Damage, and Auto losses.
• Negotiate settlements while minimizing financial risk and ensuring fair outcomes for all parties.
• Process insurance payments and provide accurate record-keeping of all claims  

Administrative Support:

• Through administrative tasks, support the Safety Director in all aspects of delivering the Safety Program goals and objectives.
• Administration of online training assignments, reports and tracking of all safety related training.
• Production of training materials (handouts, posters, booklets, binders, etc.)
• Manage the purchase and delivery of safety uniforms and safety program materials.
• Generate excel-based performance dashboards and reports using data from multiple sources. . Confirm accuracy of data, resolve discrepancies, and mine trends using graphs, charts, and analytics.
• Assist with meeting, training, and event coordination.

Education:

• Associate’s degree in business administration preferred.
• Claims adjuster license or 3-5 years relevant work experience in the insurance industry or related field.

Experience:

• Experience with claim handling and occupational safety programs.
• Experience with legal matters/litigation preferred.

  What's In It For You?

• Competitive pay and growth
• Full comprehensive benefits package including medical, dental, and vision insurance.
• Vacation and PTO (paid time off)
• 401(k) plan + Company match
• Performance bonus
• Paid holidays

Requirements

•  Knowledge of liability insurance policies, coverage analysis, and claims managing best practices.
• Data management skills and proficient in excel, data analysis, and reporting.
• Experience with claims management software and industry tools.
• Excellent communication, negotiation, and critical thinking skills.
• High attention to detail and strong organizational skills.
• Occasional lifting up to twenty lbs.