Position Summary:

Are you the kind of person who thrives on solving puzzles, managing details, and keeping things organized — even in a sea of claims?

We’re looking for a Claims Specialist to join our fun, fast-paced team that supports both crew and guests across the maritime industry. You’ll be at the heart of it all — from email investigations to coordinating with cruise lines and shipboard doctors.

🛠️ What You’ll Be Doing:

• Answer emails from staff, cruise lines, and guests — your inbox will be your command center.

• Team up with onboard doctors to support crew medical claims and repatriation cases.

• Dig into guest and crew claims like a detective, gathering info and assessing coverage.

• Manage databases, process payments, and keep everything shipshape.

• Take initiative with other tasks your manager might toss your way (no two days are the same)!

🎓 What You Bring to the Table:

• AA Degree or strong experience in lieu of a degree.

• 2+ years in guest or crew maritime claims? Even better!

• You know your way around a claims file and love solving problems.

• Strong writing, typing, math, and MS Office skills (especially Outlook, Word & Excel).

• Organized, detail-oriented, and great under pressure.

• A positive attitude, team spirit, and eagerness to learn — a must!

• Able to handle confidential materials with discretion.

Why You’ll Love It Here:

🌎 Work with a global team
💡 Learn something new every day
🎯 Be trusted to own your work
🎉 Supportive culture and room to grow

Sound like a good fit? Let’s talk!
Apply today and help us keep things afloat while making a difference — one claim at a time