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Claims CSR II Montgomery AL

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Job Description - Claims CSR II Montgomery AL



Benefits:


  • Dental insurance

  • Health insurance

  • Paid time off




Company Overview

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states. 

Working as a Claims CSR II for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of processing claims. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.
     
Job Summary
 
As a Claims CSR II, you will play a vital role in assisting adjusters with the initial contact with insureds. You will be responsible for completing the necessary tasks to open, process, and close claims. Become a part of our dynamic team that is dedicated to helping one another.
 
 
Responsibilities 


  • Assist customers by taking and processing their claims.

  • Assist the adjuster with the initial contact with insureds, and assist in completing the necessary tasks to open, process, and close claims. 

  • Perform functions necessary to assist adjusters to meet customer needs and conserve business. 



Qualifications



  • High school diploma required.

  • Computer experience required. 

  • Minimum of 3 years work experience preferred. 

  • Professional telephone etiquette. 

  • Ability to spell correctly and type 45 words per minute. 

  • Ability to perform job adequately by end of 6 months. 

 
Benefits/Perks

  • Opportunity for annual performance bonus

  • Discounts on your auto insurance (underwriting approval required)

  • Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan

  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires 

  • Short-term and long-term disability

  • Flexible Healthcare and Childcare spending accounts for tax savings

  • Opportunities for advancement

  • Continuous training and support throughout your career with Alfa

  • College tuition discounts at various colleges in Alabama








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