Claims Examiner

Description

Are you detail-oriented, have strong investigative skills, and passionate about fostering positive relationships with all stakeholders?  If so, Bull Speed Ahead!    

This is a full-time, on-site position that supports our FEMA NFIP Direct flood insurance contract. Starting wage: $57,000-$67,500, dependent on experience.  We offer a generous benefits package that includes medical and dental insurance, HSA, FSA, CAT Pay, vacation, paid holidays, paid parental leave, and a 401(k) plan.  Screening Begins Immediately.  Open until filled. 

Why work for us?  We're not just redefining insurance - we're revolutionizing it. With the industry's only fully integrated insurance management solution, we're setting the pace for innovation and growth!

How will you contribute?  You will be part of an amazing team of examiners who love their job and helping others in their time of need.  You will serve as the primary point of contact for individuals affected by property and flood events. Your responsibilities will include managing and processing flood claim settlements, interacting with agents, policyholders, vendors, and adjusting firms. Your main goal will be to provide exceptional customer service while adhering to guidelines and promoting client retention and acquisition.

Requirements

Skills & Experience to Be Successful: If you are a people-person with excellent communication skills who is detail-oriented, thrives in a fast-paced environment, and can explain complex insurance coverage applications to a variety of audiences, then you will excel with Taurus LLC claims. 

In this role, you will: 

• Explain coverage of loss and applicable policy provisions to policyholders.

• Provide consistent claim follow-up with adjusting firms and policyholders to set expectations on the claims process.

• Investigate, evaluate, and settle claims within designated authority level.

• Follow internal best practices while applying policy language, FEMA rules, and regulations

• Have the ability to deliver results in a fast-paced environment required

• Responsible for communicating with Public Adjusters and Attorneys regarding complex claims and coverage situations, 

• Reviewing estimates up to $1m, reviewing complex commercial claims, and contents inventories.

Preferred Skills to Stand Out:

• Bachelor’s degree.

• Experience in Flood/Property claims examination or adjusting.