Claims Examiner Trainee - Hiring Now

If you have a passion for customer service, an active Claims Adjuster license, and are seeking an entry-level position to kickstart your career as a Claims Examiner, we want to hear from you! Be part of a dynamic team where you'll gain hands-on experience and grow in a supportive environment. Apply today and turn your passion into a rewarding career!

Job Summary
Manages a pending caseload of low to moderate severity and complexity homeowners claims in a team environment. Ensures prompt, effective, and courteous handling of all claims to policyholders and claimants with special emphasis on complying with appropriate guidelines.

Duties and Responsibilities

• Interview and correspond with policyholders, public adjusters, and attorneys, while delivering exceptional customer service
• Examine claim forms and records to determine coverage
• Responsible for all phases of property claims adjusting
• Manage and direct field adjusters and vendors
• Review case reserves on all assigned claim files to cover probable costs
• Approve or deny adjuster and contractor estimates of damage and loss amounts
• Prepare written reports of investigation, coverage, and damages within the CFMS
• Negotiate and settle claims within authority
• Draft denial letters for Claim Manager or Supervisor review
• Direct defense counsel on files and manage expenses
• Investigate and pursue subrogation opportunities
• Maintain accurate and complete files
• Handle claims in the Gulf Coast region
• Other tasks, projects, and duties as assigned

Qualifications

• Valid Adjuster’s license; Safepoint will train employee in all facets of claims adjusting. License required for Florida, Texas, Louisiana, and Alabama
• Associate’s Degree required; Bachelor’s Degree preferred. A combination of education and significant directly related experience may be considered in lieu of degree
• At least 2-3 years of experience processing personal property and/or liability claims
• Proficiency with Microsoft Office products
• Xactimate experience preferred
• Excellent communication skills
• Ability to work independently in a fast-paced environment with exceptional attention to detail and organizational skills

Essential Functions

• Ability to think critically, research, and evaluate coverage on assigned claims and determine appropriate settlement values
• Ability to communicate effectively verbally and in writing with internal departments and direct reports, and external vendors, stakeholders, and policyholders
• Ability to manage internal Claims Systems and maintain data
• Ability to effectively communicate verbally and in writing
• Ability to offer exceptional customer service

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