Claims Legal Assistant

We’re looking for a detail-oriented and organized Legal Administrative Assistant to join our Corporate Legal Department. This role provides a wide range of administrative support and requires strong verbal and written communication skills to collaborate effectively with professionals and customers. Ideal candidates will have experience in a legal or title company setting, a high level of attention to detail, and excellent organizational abilities.

This is a fully in-office position based out of our Minnetonka, MN location. Remote work is not available.

What You’ll Do:

• Process incoming claims by gathering necessary information from various databases

• Open, sort, and distribute claims-related mail and faxes

• Answer and respond to claims inquiry telephone calls

• Copy and scan claim documentation

• Collect and distribute Federal Express packages

• Request agent files and develop knowledge of the claim system

• Open or assist in opening incoming claims

• Draft and send claims acknowledgement and coverage letters

• Research claims to determine coverage

• Order title searches and research public records to verify identity or date of death

• Submit title documents for recording in county public records

• Request checks for legal fees or settlement payments

• Process recovery checks

• Comply with company policies, procedures, and regulatory requirements

• Complete mandatory company compliance training by prescribed deadlines

• Maintain dependable, reliable, and punctual attendance

• Collaborate and interact professionally with all levels of management, employees, and customers

• Demonstrate courtesy, flexibility, and responsiveness to team and customer needs

Who You Are:

• Proficient in Microsoft Office Suite and Outlook

• Able to work in a fast-paced environment and meet deadlines under time constraints

• Highly attentive to detail with strong organizational and multitasking skills

• Independent and proactive with sound judgment

• Clear and professional in written and verbal communication

• Mindful of nonverbal communication and actively listens

• Personable, positive, and professional in all interactions

• Able to foster and maintain collaborative working relationships

Why Join Us?

• Be part of a respected and collaborative legal team

• Gain exposure to claims processing, legal documentation, and title research

• Opportunities for growth and development within a stable organization

• Work in a supportive, team-oriented environment where your contributions are valued