Claims Processing Specialist

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.

About the Job

Winsupply Sourcing Services (WSS) operates ~2 million square feet of wholesaling warehouse space, while offering inventory and vendor management solutions, to be the premier vendor partner for our customer base.

Our customer base consists of aspiring entrepreneurs who own and operate their own wholesale distribution businesses, now over 650 businesses nationwide. Therefore, this job provides the opportunity to have a direct impact in the success of entrepreneurial small businesses across the United States, and in particular, those that rely on WSS to improve their inventory turnover. WSS transacts with vendors and customers nearly three quarters of a million times in a given fiscal year. In this role, you will help ensure WSS’ profitability is protected by ensuring all claims are filed timely and accurately with our vendor partners, in compliance with their required processes

Key Job Responsibilities by Assigned Service Sector

• Vendor Claim Backs
  • Calculate and file claim backs with all vendor partners, in compliance with their policies and procedures, on all vendor job quotes, as well as special price allowances, honored on Distribution Center purchases
    • Maintain accurate list of negotiated vendor claim agreements and ensure completeness of filings
    • Drive consistency in format to standard WSS template, and build internal, automated reporting
  • Ensure internal recordkeeping is accurate, as well as complete collection of open claim backs
  • Review related, open credits and debits to ensure application
  • Monitor vendor charges / charge backs / deductions, verify accuracy, and invoice denied claims

• Vendor Claim Filings
  • Maintain accurate process document understanding of vendor claim filing requirements in addition to debit memos written
  • Ensure 1:1 claim filing per debit memo on all requiring vendors and that filings are complete and accurate with all necessary support
    • Work with Dedicated Service Specialists and Distribution Center personnel to obtain supporting photographs and other information
  • Manage vendor disputes on all filed claims and respond to all inquiries / requests for additional information related to debit memos written; ensure compliance to WSS vendor policies
• Processing Compliance and Excellency
  • Develop WSS / Winsupply operational and system expertise, including knowledge of internal ERP system
  • Maintain proper documentation on all matters; communicate identified process improvements
• All other duties as assigned

Competencies for Success

Detail oriented; analytical / critical thinking; data analysis; effective communication; customer-focused mindset; deadline driven.

Associate’s Degree in Accounting, Finance, Business or related field. In lieu of degree, relevant experience considered. Experience in wholesale industry a plus. Proficient with office technology and software

Physical Demands

The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:

• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
• Ability to work a non-traditional schedule and be on-call for emergency situations
• May need to travel occasionally

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.