Clarksville Teller

Job Description
Teller

Daily responsibilities:

Customer Service:
•    Exceptional appearance and verbal communication with coworkers and customers
•    Questions/Concerns about customers’ accounts, deposits, withdrawals, debit cards, statements, checks, etc.
•    Customer relationships
•    Knowledge in various programs: gold teller, CIM, etc
•    Completing required ongoing training via internet or internal
•    Knowledge in bank policies, procedures, and Regulatory rules

Processing Transactions:
•    Deposits / Withdrawals / Transfers
•    Check cashing
•    Loan payments
o    Interest payments
o    Principal increase/decrease
o    Payoffs
o    Fees : late, legal, etc
•    Night drop / Mail
•    Safe Deposit Box payments
•    Commercial change orders
•    Various General Ledger postings and Journal Entry’s
•    Issuing Cashier Checks (internal and customers)

Balancing/Audit:
•    Responsible for their own cash drawer and balancing with the teller system.
•    Responsible for their checks received and balancing with the teller system.
•    Maintaining their cash drawer not to exceed the daily limit
•    Buying / Selling cash to/from vaults
•    Responsible for securing cash, coin, negotiable items at all times
•    Various dual control procedures

Other tasks as assigned.