Job Description - Cleaner

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.


Who are we hiring?


The Custodian will be responsible for maintaining the daily cleanliness of Radio City Music Hall. This is a full-time, union (32BJ) position.


What will you do?



  • Responsible for maintaining the daily cleanliness of Radio City Music Hall - working alongside Building Operations management to ensure public-facing areas maintain a pristine presentation

  • Responsible for completing daily task checklists

  • Special projects and duties assigned as required – including carpet maintenance, detail cleaning, floor polishing, and use of specialized equipment

  • Assist with event-related setups to support the Event Production teams

  • Respond to daily service requests from building occupants

  • Evaluate and constantly improve the quality of the Theatre’s cleanliness and overall appearance ensuring that the highest client satisfaction and guest experience are achieved.

  • Highly responsive to emergencies in a fast paced, time sensitive environment.

  • Participate in special projects and performs other duties as assigned.

  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.


What do you need to succeed?



  • Will have previous experience with general custodial maintenance

  • Previous experience in operating and maintaining floor scrubbers, mopping, sweeping, vacuuming, and detail cleaning.

  • Must be able to operate and maintain all custodial equipment and materials used. Must be able to handle heavy trash.

  • Must be proficient at utilizing necessary equipment and safety requirements for said equipment.

  • Must possess understanding of cleaning solutions and application of said solutions. 

  • Will possess excellent communication skills, work ethic, strong attention to detail, leadership qualities and ability to work in a team environment. 

  • Candidate will ensure that MSG standards are met and always exceeded.


 Special Requirements 



  • Must have the ability to work overnight shifts on weekdays

  • Must be able to lift up to 50lbs without assistance.

  • Able to walk and stand during the entire shift.

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About the Company

Msg Entertainment Holdings Llc

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to rea...

Read more about the company

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