Clear and Legible Clerk (CLR)

Why Work with Us

What You'll Do

• Support day-to-day referral coordination and tracking for specialty care
• Review referrals for completeness and process them within required timelines
• Schedule appointments and help patients understand next steps
• Confirm patient eligibility and update records using military healthcare systems
• Provide pre-appointment instructions and print medical documentation as needed
• Communicate with patients, internal teams, and outside providers
• Import and scan medical documents into the correct electronic health record
• Prepare referral tracking reports and performance metrics
• Educate patients about TRICARE benefits, referrals, and travel-related resources
• Deliver professional, friendly service to all patients and clinic staff

What You'll Need

• High school diploma or GED
• At least 2 years of healthcare administrative experience (within the last 3 years preferred)
• Knowledge of HIPAA, TRICARE benefits, and ICD-9 coding (preferred)
• Basic Life Support (BLS) certification
• Strong customer service, organization, and communication skills
• Ability to use Microsoft Word, Excel, and Windows
• Familiarity with scheduling systems and referral processes in outpatient care
• Must be able to obtain military base access
• Must be a US citizen