Clerical Support

Is working for a company that is community-minded important to you?

Are you passionate about making a difference in the lives of others?

Do you have excellent customer service skills?

MAHUBE-OTWA is actively recruiting a CLERICAL SUPPORT staff for our Senior programs. Seeking a customer service-oriented individual with independent initiative and strong interpersonal skills to assist with our strategic priority of connecting people to available services and benefits by providing administrative and clerical support for Senior programs.  Specifically, assisting with recruitment of homemakers and chore contractor, reviewing invoices and timesheets for accuracy, and assisting with billing in a collaborative environment.  Provides backup for overall agency clerical support for agency programs and services as necessary.  

Pay: $23.10 - $23.86

Schedule: Day Shift, Monday – Friday, Full Time 

Work Remotely: As needed based upon program needs

Location: Detroit Lakes, MN or other MAHUBE-OTWA office after completion of orientation period.

Benefits: Health & Dental Insurance, Vision, Short Term Disability, Long Term Disability, Life Insurance, Retirement Plan, Holiday Pay, PTO and more…  

Why join the MAHUBE-OTWA family?

Be part of our team of passionate, purpose-driven colleagues who believe in our Agency values - Client Focused, Community Minded and Resourceful. Help us achieve our Mission to empower people to achieve self-sufficiency. Make a lasting impact in the fight against poverty and homelessness. Make a difference in the lives of others. Help us deliver tangible results that empower people and strengthen our communities. 

EEO Statement:  MAHUBE-OTWA will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.  

A COMPLETED AGENCY APPLICATION IS REQUIRED as well as 2 work related letters of reference. Please add references to your application or send separately to [email protected].  Complete the application on our website WWW.MAHUBE.ORG/APPLY-NOW

Qualifications include but are not limited to:

• High school diploma required plus technical or vocational degree/certificate in related field and 2 (two) to 3 (three) years of related experience, or equivalent combination of education or experience. 
• Ability to rapidly learn new tasks, follow instructions, and ensure adherence to regulations, agency policies, and procedures as well as other applicable rules.  
• Experience and or understanding of Waiver services, health insurance billing, or Medicaid.
• Strong independent initiative and ability to work effectively and efficiently with limited supervision. 
• Outstanding computer skills including working with Microsoft Office Suite, email, Internet, data entry, computer files and databases. Ability to train others on data systems.   
• Analyzes data effectively, compiles and maintains accurate records and files, and develops and prepares reports.  
• Effective and professional oral and written communication skills as well as the ability to express/exchange ideas and instructions to applicants, employees, clients, and the public. Utilizes proper grammar, spelling and punctuation and can effectively edit written letters and reports. 
• Must work well with others and have outstanding interpersonal skills: must display patience, understanding, and helpfulness. Ability to work and communicates effectively with people of all backgrounds.  
• Ability to handle multiple projects in a timely manner while adhering to deadlines. Detail oriented with excellent organizational and accuracy skills is essential.
• Ability to apply common sense solutions in standardized situations. 
• Must be able to maintain privacy and strict confidentiality.
• Valid driver’s license with ability to travel to locations within Agency service area.
• DHS NetStudy background clearance required.