Clerk to the Board of Directors (Hybrid, North Carolina Based Position)

The primary purpose of this position is to provide administrative support to the Managed Care Organization (MCO) Board of Directors, specifically the Board Chairperson and Board Vice-Chairperson. This position also supports the CEO and Chief of Staff through consultation/collaboration related to Board matters. This position will serve as primary liaison in person, by email and by telephone, specifically between the Board, CEO, MCO staff, persons Alliance serves, government officials, and community stakeholders.

The successful candidate will be required to work onsite at the Alliance Home office (Morrisville, North Carolina), an average of 4-6 days per month; including the first Thursday of each month in order to support Alliance board meetings.  In addition they must be available for occasional travel to the other Alliance office locations as needed.   

Responsibilities & Duties

Administrative Support (for Board, Board Chairperson, and Board Vice-Chairperson)

• Exercise judgement and discretion in scheduling meetings with internal and external stakeholders


• Receive visitors and telephone calls and make an appropriate disposition of inquiries that involve the interpretation of MCO departmental policies and programs


• Establish, coordinate, and manage a complex central filing system for the Board to include archiving meeting minutes and materials for the Board and at minimum the following Board Committees: Executive, Network Development and Services, Client Rights/Human Rights and potentially Quality Management, Audit and Compliance


• Maintain accurate record of archived meeting minutes, lists of persons appointed to Board and Board committees and their terms; accurate Board member attendance for all Board meetings and Board Committee meetings; ensure accurate meeting compensation is paid quarterly


• Provide support to Board by compiling accurate minutes of monthly Board meetings and additional Board committee meetings as assigned, and in accordance with Board By-Laws and per NC Open Meetings Law requirements; index, prepare and store minutes from Board meetings; index and store minutes for all Board committees as assigned


• Process mail for Board members and archive per record retention policy


• Receive, review and respond to correspondence and/or assign to appropriate individuals for preparation of replies. This may be done in coordination with the Executive Assistant to the Office of the CEO


• Prepare a variety of reports, presentations, and correspondence and as needed for the Board, consult with the CEO and Chief of Staff 


• Schedule and coordinate Board and specified Board Committee meetings ensuring adequate space, equipment, materials, refreshments, accurate composition of agendas/minutes according to Open Meetings Law, etc.


• Coordinate/facilitate annual Open Meetings Law training for staff who support Board and CFAC meetings, and for Board Executive Committee members


• Facilitate orientation and onboarding for new Board members and new Board Chairpersons


• Sign off on Board Policies when approved by the Board


• Receive, review and/or route items for Board Chairperson, Vice-Chairperson signature(s)


• Register Board members for training, coordinate lodging, travel and reimbursement as needed


• This position is cross trained with the Executive Assistant to the CEO/CoS (Chief of Staff) to provide direction and detailed training to and will provide backup coverage for Executive Assistant to CEO/CoS when needed

Clerk to the Board/Liaison

• Use substantial authority and discretion to make independent decisions when conferring with management and representatives of other county and state departments


• Recommend solutions or alternatives in anticipation of challenges, potential delays, and/or risks


• Function as a liaison between the Board and internal or external contacts. Serve as liaison and resource for staff who support Board Committees


• Collaborate with CEO and General Counsel to ensure effective Board meetings per established processes and statutory requirements


• Provide guidance/direction in the management of CFAC Steering Committee and other board sub-committee meetings and recordings as needed


• If needed, approve leave and reimbursement requests for CoS; maintain documents related to the CEO’s personnel file


• Create agendas for Board meetings and specified Board Committees; gather information for meeting agenda packets; notify Board members, appropriate staff and interested parties of date, time, and location of meetings; and track annual/routine agenda items for agendas


• Assist the Board in management activities; use substantial authority and judgement to make independent decisions when conferring with management and representatives of other county and state departments (e.g., MCO management, clerks to local BOCCs (Boards of County Commissioners), etc.)


• Advise the Board and CEO of necessary appointments or reappointments. Ensure the advertisement of vacant seats and communicate appointment recommendations to respective BOCCs


• Prepare written material for distribution and publication to the Area Board, governmental officials, MCO Department Heads, etc.


• Ensure accurate notice of Board and specified Board Committee meetings as required by Open Meetings Law and Alliance Policy

Minimum Requirements

Education & Experience

:

Graduation from high school and five (5) years of progressively responsible administrative/office management experience; 

Or 

Completion of a two-year secretarial science of business administration program and three (3) years of progressively responsible administrative/office management experience;

Or 

Graduation from a four-year college or university, preferably with major emphasis on business administration, public administration, of related field and one (1) year of progressively responsible administrative/office management experience.

Prior experience serving as a board clerk or equivalent role required.

Must be certified NC notary public or obtain certification within six months of employment. 

Preferred:  

Additional Training Preferred: Previous experience in a behavior healthcare agency preferred.

Knowledge, Skills, & Abilities

• Considerable knowledge of modern office procedures, practices, and equipment.


• General knowledge of the principles and practices of public administration, business administration, and some knowledge of personnel policies and practices. 


• Ability to initiate and exercise judgment and discretion in applying and interpreting policies and procedures. 


• Ability to establish and maintain effective working relationships with associates, officials, and the public.


• Ability to express comments and opinions clearly and concisely in oral or written form.


• Thorough knowledge of NC General Statutes applicable to MCOs and Open Meetings Law.


• Skill in event planning and setting up meetings. 


• Ability to listen to extensive discussions and provide a concise summary of all pertinent data.


• Knowledge of grammar, punctuation, syntax and spelling with the ability to compose effectively. 


• Must possess exceptional organizational skills.


• Ability to plan, assign and review the work of others.


• Ability to understand and carry out oral and written instructions.

Salary Range 

$68,722 to $96,640/Annually 

Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity 

 An excellent fringe benefit package accompanies the salary, which includes:   

• Medical, Dental, Vision, Life, Long Term Disability


• Generous retirement savings plan


• Flexible work schedules including hybrid/remote options


• Paid time off including vacation, sick leave, holiday, management leave


• Dress flexibility