Clerk/Typist II (Children and Youth Services)

POSITION SUMMARY:

These are responsible, but supervised, positions involving basic clerical duties, providing support services for all units of BCCYS.  Confidentiality is expected in all phases of employment.

POSITION RESPONSIBILITIES:

Essential Functions

The duties and responsibilities of this position include, but are not necessarily limited to:

• Performs data entry – Activity Slips, Permanent Legal Custody (PLC), screening forms, etc.


• Performs miscellaneous typing.


• Filing – open family files, closed family files, Child Abuse forms.


• Copying/faxing – court packets, court orders, placement referrals, medical records, evaluations, reports, consents.


• Performs receptionist duties – answer telephones, monitor agency email account, process incoming/outgoing mail, public contact.


• Scanning –Family files, Child Protective Services (CPS) files, information only referrals.


• Shredding – all scanned files, used court packets, all confidential paperwork.


• For bilingual Clerk Typist II, translating forms from English to another language, and interpreting client phone calls from another language to English.


• Expungement of files by State Regulations.


• Statewide Adoption and Permanency Network (SWAN) referrals and certifications, CY890 forms, PA Adoption Information Registry (PAIRs), CY130 reports.


• Order business cards, agency forms, and State required forms.


• File review preparation for open and closed files.


• Adoption paperwork – includes mailings, data entry, filing, copying, scanning.


• Maintain Foster Parent library material.


• Foster Care paperwork – includes mailings, data entry, filing, copying, scanning.


• Schedule Child Fatality/Near Fatality meetings and Multidisciplinary Team meetings.


• Compile agency packets and binders.


• Assist with special projects.


• Other duties as assigned.

MINIMUM EDUCATION AND EXPERIENCE:

• High school diploma or G.E.D. certification from a recognized issuing agency.


• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Working knowledge and use of English grammar, spelling, and punctuation.


• Ability to use/operate basic office equipment (computer/phone system, copier/fax/scanner, etc.)


• Ability to navigate and manipulate computer applications and databases.


• Ability to proofread.


• Ability to collect, organize and transfer information according to specific rules.


• Ability to establish and maintain harmonious working relationship with public and peers.


• Ability to follow oral and written instructions with multi-faceted procedures.


• Ability to communicate effectively, both orally and in writing.


• Ability to handle stress.


• Physical presence in the office is required.

PHYSICAL DEMANDS:

Work involves walking, talking, hearing, using hands to handle, feel objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus.  The employee must occasionally lift and/or move up to 40 pounds a distance of fifteen (15) feet or less.

WORKING ENVIRONMENT:

Normal office environment.

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position and may be changed where appropriate.