Click Here to Apply from BBM to TG Texas, LLC

Job Summary 

Service specialist is responsible for the overall direction, coordination, and evaluation of service parts

Responsibilities include planning, scheduling assigning and directing work to team member(s).

The specialist works closely with the warehouse supervisor and serves as the customer contact.

Responsibilities 

Receive & Process order and supplementals, prepares production plan and distributes to production.

Calculate monthly Kanban, print and sort daily kanban and distribute to appropiate department

Report daily on time delivery and Verifies shipments & ASN’s

Coordinates with service Dandori to confirm the parts are produced, pulled and send to warehouse

Prepare back track report daily for the management and recovery plan for customer (RDA)

Assign/delegate responsibility for specific work to meet safety, quality, productivity, cost, and delivery

Find the root cause analysis for the miss shipment

Collect the WIP parts and components from TGTX weekly; schedule component orders

Prepare the schedule to run past model parts and follow up

Meeting with customer bi-weekly basis for the recovery plan update

Follow up and give instruction to the team member to pack on daily basis

Prepare Work Instruction, find BOM (Bill of material ) for past model parts from JD Edward

Coordinate to solve computer, printer, scanner issue at warehouse with TGNA IT

Expedite the back track condition by coordinating with other department

Capable to analyze and identify any potential cost savings

Provide delivery date for Vehicle on Road (VOR), Back track, supplimental order and canada order

Keep track on inventory at warehouse in daily basis

Qualifications 

Strong background in basic computer skills (MS Office)

Proficient at data analysis (MS excel-pivot table, vlookup)

Toyota Production System experience beneficial for the position

Self starter and capable to work with minimal instruction

Basic understanding of BOM, able to prepare Purchase order

Hands-on experience with manufacturing processes

Strong math skills –Ability to compute rate, ratio, and to draw

and interpret bar graphs.

Strong communication skills

Working Conditions 

50% on the shop/warehouse floor and 50% in an office work environment

Physical Demands 

Must be able to lift up to 30 pounds

Be able to travel to the off-site warehouse

Possess valid driver's license/ insurance