Client Account Executive

Hatched serves a client base of sophisticated hedge funds - primarily long/short equity strategies - headquartered in New York and London. As our data and tools evolve, delivering value in-life (after the sale) becomes more important than ever. 

We’re looking for a Client Account Executive to strengthen our approach to client retention and expansion. This role will support the co-founder leading the Client Team in building deeper relationships with current clients, ensuring renewals are seamless, and spotting high-leverage opportunities for cross-sell and upsell. In addition, this person will provide research and organizational support for prospective client targeting and conference preparation. 

The ideal candidate is highly organized, detail-oriented, proactive, and commercially curious - with a drive to build systems and structures that help clients get more value from our products. 

• 2+ years’ experience in a client-facing, operations, or account support role - ideally within finance, data, or SaaS
• Strong organizational and research skills; able to synthesize information quickly and communicate it clearly
• Comfortable working with CRM tools, LinkedIn, and data sources like Whale Wisdom
• High attention to detail, with a bias toward action and ownership
• Strong collaboration and communication skills - able to work fluidly with senior stakeholders

Reporting Line 

• Reports directly to co-founder, who leads the clients and sales efforts.
• Works closely with the Marketing and Product/Data Analytics teams