Client Account Representative

Skillbridge Academy is a forward-thinking educational organization dedicated to empowering individuals through structured learning, professional development, and skill-building programs. We pride ourselves on fostering a welcoming, organized, and growth-oriented environment where both students and team members can thrive. Our commitment to excellence, professionalism, and continuous improvement defines everything we do.

We are seeking a motivated and personable Client Account Representative to join our team in Miami, FL. In this role, you will serve as a key point of contact for our clients, ensuring exceptional service, strong relationships, and a seamless experience from start to finish. This position is ideal for individuals who thrive in a professional, client-focused environment and are eager to grow within a dynamic organization.

Responsibilities

• Act as the primary liaison between the company and assigned clients

• Build and maintain strong, professional client relationships

• Address client inquiries and provide accurate, timely solutions

• Manage account information and ensure data accuracy

• Collaborate with internal teams to meet client needs and expectations

• Identify opportunities to enhance client satisfaction and retention

• Strong communication and interpersonal skills

• Professional demeanor with a customer-focused mindset

• Ability to manage multiple accounts and priorities effectively

• Strong organizational and problem-solving abilities

• Proficiency in basic computer applications and CRM systems

• Ability to work independently as well as part of a team

• Competitive salary package ($53,000 – $57,000 per year)

• Growth and advancement opportunities within the organization

• Skill development and ongoing professional training

• Supportive and collaborative work environment

• Stable full-time position with long-term career potential