Client Account Representative

At Beloform Craft, we are dedicated to delivering excellence through precision, organization, and innovation. Our company is built on professionalism, attention to detail, and a commitment to supporting high-performing teams. We value integrity, efficiency, and collaboration, creating a structured yet dynamic environment where individuals can thrive and grow.

The Client Account Representative will serve as the primary point of contact between Beloform Craft and its clients. This role focuses on managing client accounts, ensuring satisfaction, identifying growth opportunities, and maintaining strong professional relationships. The ideal candidate is proactive, organized, and committed to delivering high-quality service.

Responsibilities

• Manage and maintain assigned client accounts with professionalism and efficiency

• Build and nurture long-term client relationships

• Identify client needs and provide tailored solutions

• Coordinate internally to ensure timely delivery of services

• Monitor account performance and prepare regular reports

• Address client inquiries and resolve concerns promptly

• Support business development initiatives through account expansion opportunities

• Maintain accurate documentation of client interactions and agreements

• Strong communication and interpersonal skills

• Excellent organizational and time-management abilities

• Problem-solving mindset with attention to detail

• Ability to manage multiple accounts simultaneously

• Professional demeanor and client-focused attitude

• Proficiency in Microsoft Office and general business software

• Team-oriented with the ability to work independently

• Competitive salary ($52,000 – $57,000 per year)

• Clear growth opportunities within the organization

• Professional development and skill-building programs

• Supportive and collaborative work environment

• Comprehensive training provided

• Stable, full-time position in Boston, MA