Client Care Coordinator

Helping Hand Nurse is a Home Health Care agency servicing the greater Philadelphia Area and surrounding counties. We are currently looking for a Full Time Patient Care Coordinator.

The Coordinator will be responsible for:

• Coordinating patient care with field staff, doctors, and organizations
• Conducting orientation/training for new caregivers
• Ensure compliance with caregiver clock‐in and clock‐out requirements
• Requesting authorizations
• Comfortable visiting patients in their homes when needed for care management
• Developing relationships with different Service Coordinators
• Increasing satisfaction and caregiver/patient retention
• Creating patient schedules and assigning staff to appropriate schedules promptly

Helping Hand Nurse offers unique benefits that includes:

• Flexible Schedule/Work Life Balance
• Competitive salary
• Medical Benefits
• PTO
• Be a part of an award-winning team

Qualifications include:

• At least one year of home care experience is preferred but training is provided
• Have the ability to present a professional appearance and demeanor
• Be patient and congenial on the phone
• Strong work ethic
• Demonstrate excellent oral and written communication skills and the ability to listen effectively
• Have the ability to work independently, maintain confidentiality of information and meet deadlines
• Demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Bilingual (Spanish) preferred but not required

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person