Client Care Coordinator

Client Care Coordinator / Patient Care Coordinator Ocoee, FL
Family-Owned Private Dental Practice

Classic Smiles, a family-owned and privately operated dental practice in Ocoee, Florida, is seeking a compassionate and organized Client Care Coordinator / Patient Care Coordinator to join our team. As the first and lasting impression of our office, you’ll play a vital role in delivering a warm, professional, and personalized experience to every patient.

This position is ideal for someone who thrives in a fast-paced setting, enjoys helping people, and is confident managing calls, scheduling, and administrative support with a smile.

Key Responsibilities:

• Greet and check in patients with kindness and professionalism
• Answer and manage incoming phone calls
• Schedule, confirm, and update patient appointments
• Collect and process payments and insurance details
• Maintain accurate patient records in our system
• Collaborate with the clinical team to support smooth daily operations

Qualifications:

• High school diploma or equivalent required
• Previous experience in customer service or front desk roles preferred
• Comfortable using computer and phone systems
• Excellent communication, multitasking, and organizational skills

What We Offer:

• Family-owned, supportive team culture
• Modern, high-tech office environment
• Comprehensive benefits package including:
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  • Paid vacation, personal time, and holidays
  • Medical, vision, and dental insurance